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Learn more about the state of the industry, with a focus on the advances in ai, analytics, automation, 5g, big data, customer service & more!

FREE WHITEPAPER: The AI Opportunity for CSPs

Download your free copy of the Ovum whitepaper...

Are you leveraging AI for maximum impact? As AI continues to play a central role in driving digital transformation, Communications Service Providers (CSPs) have the chance to boost value across their business. Are you one of them? In this whitepaper you'll find a plethora of insights and actionable advice to help you maximise the AI opportunity to produce optimum results and get that competitive edge.

Exec Summary: AI for Telecommunications Applications

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Discover more industry insights from this Executive Summary of the Tractica report: Artificial Intelligence for Telecommunications Applications. Inside you'll learn which prevalent topics are covered, including the major market drivers and barriers, technologies, key players, and forecasts related to eight telecom AI use cases...

How can telcos benefit from the rise in AI?

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In the latest Telco AI Series report - How Telcos Can Benefit from the Rise in AI - we take a deep dive into the demand for AI and the rise of the machines, focusing on solutions, and how to measure success...

Telco AI Series Speaker's Corner

Discover data in a new light with Vip Mobile's Natali Delic

Learn more about 'Data as the Force of Change' from Telco AI Summit Europe keynote speaker, Natali Delic, CTIO and Senior Transformation Director at Vip Mobile and A1 Slovenia, A1 Telekom Austria Group, and Board member at Data Science Serbia...

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Explore the future of AI for networks with Orange's Imen Grida Ben Yahia

We chatted to Imen Grida Ben Yahia, the Orange expert in Future Network & AI, currently leading a continuum of research and anticipation activities in the domain of Artificial Intelligence for networks... 

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Panel: Experts from Subtonomy, WIND TRE ITALIA & A1 Telekom discuss customer satisfaction

Can Improved Customer Satisfaction and Better Efficiency Both Be Accomplished? Moderator Eden Zoller, Principal Analyst at Ovum, leads the deep-dive discussion with a panel of experts: Olla Billinger, VP Products and Solutions at Subtonomy, Caspar Luijen, Director Customer Experience at WIND TRE ITALIA and Dr. Christian Mehlführer, Head of Commercial Area Management at A1 Telekom...

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OPINION: What we talk about when we talk about digital transformation

Digital transformation is one of the core buzzwords used in the telecoms industry and beyond, right up there with 5G, cloud computing, and artificial intelligence. What sets digital transformation apart from the others is the sheer number of different things it can stand for.

Here we are sharing the opening section of this Intelligence special briefing to look into how the industry practitioners have undertaken the tasks of digitally transforming their businesses, what are the key success factors as well as the main obstacles to the success of these endeavours, and which approaches they prefer to adopt to tackle the challenges...

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SURVEY: Telecoms had a good 2019 and expects a better 2020

Our latest industry survey reveals a an optimistic outlook, largely bolstered by the launch of 5G commercial service, but also helped by innovations and progress in other quarters of the industry.

The newly published 2019 Annual Industry Survey Report, produced based on the responses to the eponymous survey, took an overview of the industry landscape over the last 12 months and projects to 2020 and beyond. There is a perceptible optimism among the respondents. 57% of them think 2019 has either been good or excellent. Meanwhile, more than three quarters of the respondents are looking forward to a positive or very positive 2020...

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OPINION: RCS marks new age of customer engagement for operators periodically invites expert third parties to share their views on the industry’s most pressing issues. In this piece John Wick, GM of Global Product at Syniverse, make the case that RCS’s time has finally come.

It’s been a developing technology for more than a few years now, but Rich Communication Services (RCS) is finally coming to fruition and ready to make the impact that mobile operators and brands alike have been waiting for. There’s been no shortage of hype around this technology – and with good reason – but the tipping point is at last approaching when traditional text messaging is expected to have to make room for the functionality that RCS promises to bring...

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A Snapshot from Telco AI Summit Asia 2019