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Informa
Nov 01
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09:00 - 09:10 10 mins
PLENARY KEYNOTES
Chairperson’s Opening Remarks
09:10 - 09:30 20 mins
Info
PLENARY KEYNOTES
Customer Decisioning – Blending the Human with the Machine
  • Rob McLaughlin - Head of Digital Decisioning & Analytics, Sky UK
  • Unlocking the potential in data-driven decisioning
  • Delivering 1-1 customer experiences which drive sales, retention and service objectives
  • Hear how concepts of human created business rules and cutting edge artificial intelligence & machine learning come together in the pursuit of customer experience & business performance
09:30 - 09:50 20 mins
Info
PLENARY KEYNOTES
SARA: A1 Group’s Superior Analytics of RAN
  • Natali Delić - CTO, Vip mobile and A1 Slovenija
  • LTE radio capacity detection and congestion prediction
  • RF anomaly detection and correlation analysis
  • Solution recommendation
  • Predictive analytics and solution recommendation
09:50 - 10:10 20 mins
Info
PLENARY KEYNOTES
Network AI – Bringing AI into the Core Telco Business
  • Astrid Undheim - VP Analytics and AI, Telenor Research/Telenor Group
  • Opportunities and challenges with introducing AI into the mobile network
  • Data readiness for Network AI
  • Examples from initial work on Network AI in Telenor
10:10 - 10:30 20 mins
Info
PLENARY KEYNOTES
Telecom Data Analytics: Deriving Value Today While Preparing for the Future
  • Sumedh Sathaye - Distinguished Engineer, Service Provider Solutions, Dell EMC
  • Where has TDA been, where is it today, and where is it headed? The journey from business intelligence and rules-based automation to machine learning-enabled automation and fully autonomous systems
  • Using analytics to future-proof your business against declining ARPU, customer churn, and growing operational complexity
  • The value of a building on an open, disaggregated data platform on the path to automation
  • Success stories: Case studies illustrating real-world TDA use cases
10:30 - 10:50 20 mins
Info
PLENARY KEYNOTES
Digital Products and Services for Enterprises Underpinned by Big Data and AI
  • David González - Head of Big Data & AI, Vodafone Group Enterprise
  • Importance, value and legal approach for telco data
  • Strategy and execution
  • Big Data and AI as inseparable partners
  • Key factors for success
  • Examples of value provided
10:50 - 11:40 50 mins
Coffee & VIP Speed Networking
11:40 - 12:00 20 mins
Info
ADVANCED ANALYTICS & AI FOR NETWORK OPERATIONS
The Human Possibilities of Technology – How AI, ML & Analytics Will Change Everything
  • Peter Harrison - Network Analytics Practice Head, Service Portfolio Sales, Network Cognitive Services, Nokia
  • How you manage your network and data
  • How you can evolve to 5G
  • How you make cities safer, smarter, more sustainable
11:40 - 12:00 20 mins
Info
ADVANCED ANALYTICS & AI TO MEET COMMERCIAL AND BUSINESS OBJECTIVES
AI and Customer First – What Does It Really Take to Deliver One-to-One for an Operator?
  • Jonathan Lakin - Founder & CEO, Intent HQ
  • Table stakes for one-to-one personalisation?
  • And what has AI got to do with putting your customers first?
12:00 - 12:30 30 mins
Info
ADVANCED ANALYTICS & AI FOR NETWORK OPERATIONS
Panel Discussion: Deploying Machine Learning to Increase Automation in Operations
  • Moderator Guy Redmill - Managing Director, Redmill Marketing Associates
  • Jukka-Pekka Salmenkaita - Director, AI & Machine Learning, Elisa
  • Azam Beyk - OSS Solution Manager, Comarch UK
  • Stevan Filipovic - Head of Technology Leadership, Ericsson
12:00 - 12:20 20 mins
Info
ADVANCED ANALYTICS & AI TO MEET COMMERCIAL AND BUSINESS OBJECTIVES
Leveraging Big Data, Machine Learning and AI to Increase ARPUs
  • Nicholas Constantinopoulos - President, FreedomPop
  • Efficient acquisition of Gross Adds from online & digital channels
  • Intelligent upselling of value-increasing products to an established base
  • Identification and exploitation of sub-segments using user-defined and targeted campaigns
12:20 - 12:40 20 mins
Info
ADVANCED ANALYTICS & AI TO MEET COMMERCIAL AND BUSINESS OBJECTIVES
Case Study: How Two Telcos Tapped into their Big Data Potential
  • David Leichner - CMO, SQream
  • Uncovering previously unattainable insights from exponentially growing data stores
  • Leveraging data to reduce costs and generate new revenue streams
  • Increasing ARPU by tailoring the customer experience
  • Strengthening customer loyalty and reducing churn with self-service data reporting
12:30 - 12:50 20 mins
Info
ADVANCED ANALYTICS & AI FOR NETWORK OPERATIONS
Optimization of Assurance Processes Using Machine Learning Algorithms
  • Azam Beyk - OSS Solution Manager, Comarch UK
12:40 - 13:10 30 mins
ADVANCED ANALYTICS & AI TO MEET COMMERCIAL AND BUSINESS OBJECTIVES
Fireside Chat: Scaling RPA to Cut Costs, Increase Efficiency and Enhance Customer Experience
  • Moderator Justin Van Der Lande - Principle Analyst, Analysys Mason
  • Veronika Sokolova - Intelligent Automation Programme Manager, BT Group
12:50 - 13:10 20 mins
Info
ADVANCED ANALYTICS & AI FOR NETWORK OPERATIONS
Defining AI-Ops: Operationalising Big Data
  • Pratik Bose - Head of Mobile Big Data Solutions, EE/BT
  • Network data analytics - greater than the sum of individual parts
  • Opportunities of embedding insights in our processes
  • Role of analytics in closed loop automation
13:10 - 14:10 60 mins
Info
Networking Lunch, Hosted Lunch Tables & Exhibition Visit

Round table 1: GDPR: How to Avoid Fines & Promote Organisational Transformation

Round table 2: Analytics to Help Guide Capacity Planning

14:10 - 14:30 20 mins
Info
THE POTENTIAL OF AI & ADVANCING THE AI DEVELOPER ECOSYSTEM
Achieving the Future of Network Management
  • Karl Liriano - Head of Radio Networks, O2 (Telefónica UK)
  • A vision for network management  and the role of analytics and AI
  • What capabilities do we see today
  • What are the hurdles to the future and how do we overcome them
  • What is needed to achieve the vision
14:10 - 14:30 20 mins
Info
BUSINESS USE CASES – EXTENDING DATA ANALYTICS SOLUTIONS TO ENTERPRISES & TO THE CUSTOMER
Mobility Experience Analytics – a Joint Vodafone and Continual Case Study
  • Assaf Aloni - CMO, Continual
  • Stephen Dillon - Data Analytics and RAN Optimisation Engineer, Vodafone
  • How AI was applied to score road- and highway-segments and improve subscriber experience
  • Prediction of service consumption in mobility, including car and subscriber counts
  • Implications on future use cases: Predictive SON, planning 5G rollout,  Connected and Autonomous cars
  • How Mobility Experience Analytics enhances loyalty, and creates monetization opportunities
14:30 - 14:50 20 mins
Info
THE POTENTIAL OF AI & ADVANCING THE AI DEVELOPER ECOSYSTEM
Digital Transformation for Mobile Network Optimization
  • Erdem Koc - Expert Radio Network Optimization Engineer, Turkcell
  • SON in Turkcell and the potential of AI
14:30 - 14:50 20 mins
Info
BUSINESS USE CASES – EXTENDING DATA ANALYTICS SOLUTIONS TO ENTERPRISES & TO THE CUSTOMER
Moving AI to the Edge of the Network to Support Latency-Sensitive Use Cases
  • Jayshree Kottapalli - Group Head of Analytics Coe, Vodafone Group
  • Defining new edge computing models with AI elements to boost automation
  • Fashioning AI to be deeply personal and context aware to better decision support
14:50 - 15:20 30 mins
Info
THE POTENTIAL OF AI & ADVANCING THE AI DEVELOPER ECOSYSTEM
Panel Discussion: Encouraging the Deployment of AI-Driven Applications among the Operator Community
  • Moderator Guy Redmill - Managing Director, Redmill Marketing Associates
  • Pratik Bose - Head of Mobile Big Data Solutions, EE/BT
  • Anton Prenneis - Solutions Manager, Service Provider Analytics, Dell EMC Enterprise & SP Solutions Group
  • Jay Johar - Director, Client Services EMEA, Wireless Federation
  • Examples of applications that might use AI (B2C chatbots, other)
  • Who/what are such applications for?
    • Key sectors that might drive adoption?
    • Which should we target first?
  • How do you stimulate adoption? What pricing models will work?
  • Providing own solutions vs enabling third parties to bring their own
  • Value added by the telco
14:50 - 15:10 20 mins
Info
BUSINESS USE CASES – EXTENDING DATA ANALYTICS SOLUTIONS TO ENTERPRISES & TO THE CUSTOMER
Business Efficiency Improvement with Integrated Data Analysis Platform
  • Ai Hayakawa - Data Scientist, Big Data Group, NTT DOCOMO
  • PCI Cell Planning
  • Call Center AI
  • AI Agent
15:20 - 15:50 30 mins
Coffee, Networking & Exhibition Visit
15:50 - 16:10 20 mins
Info
THE POTENTIAL OF AI & ADVANCING THE AI DEVELOPER ECOSYSTEM
AI Impact on Telecos – Real Cases from RAN Design and Optimization
  • Stevan Filipovic - Head of Technology Leadership, Ericsson
  • Valentino Norsic - Optimize Business Development Lead, Ericsson
  • How can AI/ML technology solve complex performance challenges
  • How to overcome AI/ML challenges
  • Real cases and experiences from applying ML in RAN
  • Into the future
16:10 - 16:30 20 mins
Info
THE POTENTIAL OF AI & ADVANCING THE AI DEVELOPER ECOSYSTEM
AI Technologies for Non-AI Specialists
  • Brian Joyce - Senior Information Engineer, O2 Labs
  • ML and AI tools from around the web available today
  • You may not need ML
  • Implementations for Telcos
16:30 - 16:40 10 mins
DRAGONS’ DEN
Cardinality
16:40 - 16:50 10 mins
Info
DRAGONS’ DEN
Optare Solutions
16:50 - 17:00 10 mins
DRAGONS’ DEN
Judges Feedback & Winner Announced
Showing of Streams
10:50 - 11:40

Coffee & VIP Speed Networking

More
Showing of Streams
13:10 - 14:10
Info

Networking Lunch, Hosted Lunch Tables & Exhibition Visit

Round table 1: GDPR: How to Avoid Fines & Promote Organisational Transformation

Round table 2: Analytics to Help Guide Capacity Planning

More
Showing of Streams
15:20 - 15:50

Coffee, Networking & Exhibition Visit

More
Showing of Streams
Showing of Streams