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Latest interviews, videos, reports & whitepapers all about AI, analytics & automation from the telco industry

The AI Opportunity for CSPs

Download your copy of the latest Ovum whitepaper...

Are you leveraging AI for maximum impact? AI is playing a central role in driving digital transformation and has the potential to enhance value across every aspect of a communications service provider (CSP)'s business. This brand-new whitepaper is designed to support CSPs with insights and actionable advice on how to maximise the AI opportunity in a way that produces optimum results and competitive advantage.

How can telcos benefit from the rise in AI?

Get your digital copy of the report to find out more!

In the latest Telco AI Series report - How Telcos Can Benefit from the Rise in AI - we take a deep dive into the demand for AI and the rise of the machines, focusing on solutions, and how to measure success.

Download the report

Learn more about 5G and the next 6G steps for telcos

Through discussions with industry experts and academics as well as through our own research, this briefing explores the possible next steps for 5G, the shape the next generation mobile communication technologies might take, and what they would mean for industry stakeholders. It also provides some early insight into the form 6G might take.

Telco AI Summit Europe 2019 Speaker Interviews

Watch our exclusive collection of video interviews, recorded live from the expo floor at this year's Telco AI Summit Europe, with valuable insights covering AI, analytics, data and customer service in the telco industry...

Keynote Speaker Interview with Natali Delic, CTIO & Senior Transformation Director at Vip Mobile & A1 Slovenia

Learn more about 'Data as the Force of Change' from Telco AI Summit Europe keynote speaker, Natali Delic, CTIO and Senior Transformation Director at Vip Mobile and A1 Slovenia, A1 Telekom Austria Group, and Board member at Data Science Serbia.

Watch the full conversation here.

Telco Industry Insights with Orange expert Imen Grida Ben Yahia

We chatted to Imen Grida Ben Yahia, the Orange expert in Future Network & AI, currently leading a continuum of research and anticipation activities in the domain of Artificial Intelligence for networks... 

Watch the complete conversation here.

Telecom Italia's Senior VP Lucy Lombardi Shares Her AI Opinion at Telco AI Summit Europe

We caught up with Telco AI Summit Europe keynote Lucy Lombardi, Senior Vice President, Digital & Ecosystem Innovation at Telecom Italia, following her 'Developing an AI Centre of Competence' presentation...

Watch the full interview on the AI Business YouTube Channel here.

Interview with Liv Elise Saue Tøftum, Director Analytics & CLM, Telenor Norway

Find out more about Keynote: 'Causality vs Correlation – What Is the Actual Effect of Products and Services on Customer Loyalty' from Telco AI Summit Europe 2019 keynote speaker, Liv Elise Saue Tøftum, Director Analytics & CLM at Telenor Norway... 

Watch the full interview by clicking here.

Exclusive Chat with Telkom Indonesia's Project Director of CX Transformation, Sri Safitri

Sri Safitri, Project Director of CX Transformation at Telkom Indonesia, explains why it's good to smile, ahead of her presentation on 'A Journey Towards Best in Class Digital Customer Experience'...

Find out more from the video chat here.


Discover more of what our esteemed event speakers have to say about the changes and challenges impacting the telco AI space...

Dr Susan Wegner RevealS More About Mobile Data Analytics

Are you a game-changing innovator?

Returning speaker, Dr. Susan Wegner, VP Data, Artificial Intelligence and Governance at Deutsche Telekom, shares with us more detail about the future of Deutsche Telekom, including the Telekom Innovation Laboratories, which is an experimental scientific institute focused on innovating web-based communication and big data.


Discover how the customer journey is powered by AI and ML

We chat to Natali Delic, CTIO and Senior Transformation Director at Vip Mobile and A1 Slovenia (part of A1 Telekom Austria Group), to get a clearer industry perspective on how Artificial Intelligence (AI) and Machine Learning (ML) are key tools to put the customer journey into motion.

Roman Postnikov Tells How AI Improves Location Data Accuracy

The approach to data analytics is shifting...

Say hello to Roman Postnikov, Director, Customer Analytics and Segment Marketing at MegaFon and Chief Executive Officer of oneFactor, as he discusses the role of AI and location data accuracy in today's Digital Era...