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28th April: Telco AI World Summit - Day 2 - CET (Central European Time, GMT+1)
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28th April: Telco AI World Summit - Day 2 - CET (Central European Time, GMT+1)
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Formats
09:30 - 09:4010 mins
Chair's Opening Remarks
- Andreas Olah - Senior Analyst, Omdia
09:40 - 10:0020 mins
Keynote Operator Case Study | Using AI to improve customer experience
- Antonietta Mastroianni - Chief Digital & IT Officer, Proximus
10:00 - 10:2020 mins
Keynote Solution Provider Presentation | Session reserved for Gurobi Optimization
- Sascha Haake - Director of Sales – EMEAI, Gurobi Optimization
10:20 - 10:4020 mins
Keynote Fireside Chat | Practical application of AI & 5G
- Yogesh Malik - Executive Vice President, CTIO, Tele2
- Andreas Olah - Senior Analyst, Omdia
10:40 - 11:0020 mins
Keynote Solution Provider Presentation | The next big thing in network monitoring: Automated Remediation
- Ira Cohen - Founder & Chief Data Scientist, Anodot
11:00 - 11:4040 mins
Executive Panel | How to implement AI to improve customer experience – Big Data integration, balance and implementation towards customer policy?
- Andreas Olah - Senior Analyst, Omdia
- Yogesh Malik - Executive Vice President, CTIO, Tele2
- Sri Safitri - Deputy Executive VP, Customer Experience & Digitalisation, Telkom Indonesia
- Amir Kupervas - Managing Director, Anodot
- Russ Keveryn - Vice President of Enterprise Sales, Ayla Networks
- Benedict Enweani - Chief Commercial Officer, Intent HQ
11:40 - 12:2040 mins
Exhibition Break & Coffee
12:20 - 12:4020 mins
Operator Presentation | Boosting operational effectiveness with AI/ML – what next?
- Petteri Lunden - Lead Data Scientist, Elisa International Digital Service
12:40 - 13:0020 mins
Solution Provider Presentation | Why AI/ML is not optional and how to make it effective
- Stefano Capperi - Director, WW Service Assurance & RAN Automation Portfolio Lead, HPE CTG
13:00 - 13:2020 mins
Operator Presentation | Digitising customer care – improving customer satisfaction and better efficiency
13:20 - 13:4020 mins
Enterprise Case Study | Enhancing customer service with Machine Learning
- Susan Wegner - Vice President Artificial Intelligence & Data Analytics, Lufhansa
13:40 - 14:4060 mins
Networking Lunch
14:40 - 15:0020 mins
Start-Up Showcase | Artificial Intelligence (AI) as a promising tool to design Network Intelligence (NI) solutions
- Marco Fiore - CTO, Net AI
15:00 - 16:0060 mins
Interactive Audience Roundtable | How can AI be used effectively for the management and monetisation of networks?
- Andreas Olah - Senior Analyst, Omdia
16:00 - 16:1010 mins
Chair’s Closing Remarks
- Andreas Olah - Senior Analyst, Omdia
16:10 - 16:5040 mins
Exhibition Break & Coffee
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