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Telco AI World Summit 2023
April 2023

Goran Klepac
Director of Big Data Analytics at Hrvatski Telekom


Goran Klepac, , Ph.D., Asst. Prof, senior research associate, works as a Director of Big data Analytics in Hrvatski Telekom, Croatia. Previously, he worked as a director of Strategic development in Raiffeisen Bank, Croatia, as well as consultant and manager in different companies in Croatia. He has great experience as data science lead in different business areas as manager and problem solver in different domains like retail, finance, insurance, hospitality, telecommunications, and productions. He lectures subjects in domain of data mining, predictive analytics, decision support system, banking risk, risk evaluation models, expert system, database marketing and business intelligence in different Universities in Croatia. He is an author/coauthor of more than 60 scientific works, mainly books and book chapters in domain of data science with publishers like: Springer, IGI-Global, Elsevier, CRC press.

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Agenda Sessions

  • Keynote Operator Presentation | Effective usage of data science (AI) methods optimisation in big data environment for customer experience model realisation