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08:15 09:00 (45 mins)

Main agenda

Registration & Coffee

09:00 09:10 (10 mins)

Main agenda

Chair's Opening Remarks

  • Camille Mendler - Lead Analyst , Ovum

09:10 09:30 (20 mins)

Main agenda

Target: Open Minded, Open Sourced, Open 24 Hours

- Driving rapid technology innovation through clouds to delight our ‘guests’

 - Ubiquitous, always available, compute across stores, data centres and cloud

 - Data as a Service – discover, enable access, empower consumption while unleashing value

 - Abstract the hosting experience and infrastructure layer via API’s

 - Embrace Open Source and contribute back (lines of code)

  • Tom Kadlec - SVP Infrastructure & Operations, Target

09:30 09:50 (20 mins)

Main agenda

Vodafone Digital Marketplace: Enabling digital transformation for small businesses

  • David Ashbrook - Head of Cloud and Collaboration, Vodafone Group

09:50 10:10 (20 mins)

Main agenda

Making the right investment in your infrastructure

 - Building up existing skills and services

 - Delivering optimal migration assistance

 - Focusing on secure cloud interconnect as hybrid cloud prevails

10:10 10:40 (30 mins)

Main agenda

Interactive panel - Creating a global cloud offering to maximise revenue potential

- As emerging markets become more of a focus, how are telcos honing their service offerings?

- Developing a global service portfolio to cater for the needs of any business

- Capitalizing on opportunities and creating the optimal service roadmap

  • Mark Daley - Director of Corporate Strategy and Product, Epsilon Telecommunications
  • Tom Davies - Head of Commercial, BCSG
  • Angel Sánchez de Rivera - Head of Global SaaS Portfolio, Telefonica Business Solutions
  • Chris Roberts - Partner and Alliances Manager Europe, Megaport

10:40 11:50 (70 mins)

Main agenda

Morning Break and Speed Networking

11:50 12:10 (20 mins)

Main agenda

Digitalisation in the SME value proposition

 - Reseller vs. in house solution

 - TEF experience in both models

 - The best practice to improve each business model

  • Angel Sánchez de Rivera - Head of Global SaaS Portfolio, Telefonica Business Solutions

12:10 12:30 (20 mins)

Main agenda

12.10 Digital Transformation and Choosing a Best Execution Venue

  • Modernising the user experience and business models in the digital age
  • Which applications do I transform first – thinking in three dimensions
  • Choosing the best execution venue: on premise, colocation, hosting, private cloud, or public cloud
  • Matt Leonard - Engineering and Product Commercialisation Director, CenturyLink

12:30 12:50 (20 mins)

Main agenda

Website builders: The new platform providers

 - Web builders have evolved from simple template driven products to full service SMB platforms

 - Reviewing the current trends in the web builder business (consumer and reseller trends)

 - Focusing on ecommerce and mobile are playing a big role in this trend

 - Sharing stats from Weebly’s own retail business and how that applies to our Resellers base

  • Chris Sheridan - Head of Channel Sales , Weebly

12:50 14:00 (70 mins)

Main agenda

Networking Lunch and Exhibition Visit

14:00 14:20 (20 mins)

Cloud Services, SDN & Network Virtualization

Case Study: TIM OPEN

 - Establishing the developer community

 - Building affordable infrastructure to foster innovation

 - Leveraging TIM Cloud to establish high levels of performance and security

14:20 14:40 (20 mins)

Cloud Services, SDN & Network Virtualization

DevOps in service chains and 5G network slices

 - Need of service assurance for automation

 -  Overview of recent Proof of Concept demo

 -  Orchestrated assurance using OSM & Netrounds solution

  • Mats Eriksson - CEO & Founder, Arctos Labs

14:40 15:00 (20 mins)

Cloud Services, SDN & Network Virtualization

ETSI MANO for MEC and FOG service deployments in emerging 5G experiences based on POCs based on Open Baton

  • Thomas Magedanz - Head of Next Generation Networks, Fraunhofer Fokus

15:00 15:20 (20 mins)

Main agenda

Examining MEC use cases

 - Evolving ecosystems around the internet of Things (IoT), in areas like Supply Chain Management, Construction and Healthcare

 - Use Cases for spatially disbursed computation, e.g. Vehicular Networks, Virtual Warehousing, Content Mediation

  - Architectural patterns for incremental, path-based analytics and the impact on MEC Design

15:20 15:50 (30 mins)

Cloud Services, SDN & Network Virtualization

Afternoon Break and Exhibition Visit

16:00 16:20 (20 mins)

Cloud Services, SDN & Network Virtualization

Using virtualization technologies to boost cloud offering and improve cost efficiency

- Data centre investment

 - Softwarising the network

 -  Delivering flexibility, reliability and simplicity through both SDN and NFV technologies

16:20 16:40 (20 mins)

Cloud Services, SDN & Network Virtualization

SD-WAN technology – where is the opportunity?

 - Increasing network agility and cost reduction

 - Business drivers and benefits for the customer

16:40 17:10 (30 mins)

Cloud Services, SDN & Network Virtualization

Interactive Panel – Developing Opensource innovation and contributing to the open industry ecosystem

  - Developing a unified and open approach to the future of Telco Cloud

 -  Changing business models

 -  What does the industry need to do next to develop openness and collaboration?

14:00 14:20 (20 mins)

Cloud Re-sellers, SME and Future Networks

Cloud adoption and customer requirements within the German SME market

 - DT's learning from building up a public cloud business over the last 5 years

 - DT's strategic priorities and core business enablers going forward 

  • Multi cloud strategy covering the full cloud stack
  • Shift from marketplace offering towards application ecosystem
  • Fully digitized customer journeys 

  • Lutz Fröhlich - Senior Vice President, Cloud Business Marketplace, Deutsche Telekom AG

14:20 14:40 (20 mins)

Cloud Re-sellers, SME and Future Networks

The proven formula for sustainable growth of cloud offerings for SMB

 - AppDirect will share proven best practices for success in cloud services from our partnerships with leading Global Telcos and VARs

 - Removing complexity to deliver the right innovative cloud services that complement core offerings quickly and at low cost

 - Enabling sales to become the customers trusted advisor to source and buy the right services for their business

 - Detailing how your cloud support offering plays a key role throughout your customers lifecycle in delivering a great customer experience and adding additional revenue streams

  • Tim Marsden - General Manager, Europe, Middle East & Africa , AppDirect

14:40 15:10 (30 mins)

Cloud Re-sellers, SME and Future Networks

Interactive panel – Evaluating the pros and cons of working with cloud re-sellers

 - Best practice and lesson learnt so far from working with re-sellers

  - Should telcos just work directly with the SMB channel instead

  • Chris Sheridan - Head of Channel Sales , Weebly
  • Alex Hilton - Chief Executive , Cloud Industry Forum (CIF)

15:20 15:50 (30 mins)

Cloud Re-sellers, SME and Future Networks

Afternoon Break and Exhibition Visit

15:50 16:10 (20 mins)

Cloud Re-sellers, SME and Future Networks

Examining the evolving needs of the customer and how these are driving change within the telco

  - What does the customer journey look like in 2017?

 -  Developing unique customer services rather than a ‘one size fit’s all’ approach

 -  Delivering secure, reliable and innovative services to inspire customer loyalty

  • Adi Vax - Executive Director of Sales, WebsPlanet

16:10 16:30 (20 mins)

Cloud Re-sellers, SME and Future Networks

Establishing the value proposition for SMEs

 - Which types of services are typically the most attractive?

 - Where does the SME segment currently fit in the overall customer landscape?

 - Creating customer loyalty and increasing revenues

  • Nicola Mortimer - Head of Business Product, Managemnt and Operations , Three

16:30 16:50 (20 mins)

Cloud Re-sellers, SME and Future Networks

What a TELCO should be offering on the CLOUD and why?

  • No one these days’ questions that Telcos should own a cloud offering, the discussion should be what, how and why.
  • The IDEAL Telco cloud offering:
  • Easy to understand for customers and easy to sell for sales people.
  • Directly related to Telcos core business: voice and data.
  • High margin: EBIT not EBITDA.
  • Hassle free: no CAPEX, quick and easy deployment, full service…
  • Facilitate a roadmap for up and cross selling over time.
  • See some examples…
  • Victor Magarino - Board Digital Advisor, Professor, ESADE & NYU Stern

16:50 17:10 (20 mins)

Cloud Re-sellers, SME and Future Networks

Managed services, your new best friend…

  - Where do specialist managed services sit in the cloud landscape?

 - Can they make a revenue contribution that exceeds standalone apps?

 - What delivery models are available for you to offer Managed Services to your customers?

 - How do you guarantee profitability from services that address the volume SME market

  • JP Anderson - Chief Strategy Officer , Trendzer