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Zeljko Janosevic Head of ICT Services Department at Telecom Srbija

Profile

Experienced ICT manager with a deep and broad technical knowledge and understanding of the business drivers in the Telco & IT industry. In the professional carrier he was managing various departments, sections and teams responsible both for development and for operations of the Telekom Serbia ICT services, while also having opportunity to work for big companies (Vodafone, Ericsson, Qualcomm) in multicultural environment (Egypt, England). A big supporter of the Management by Project (MBP) approach to the management of any business and a fan of using mix of waterfall and agile project methodology approaches in project delivery and every day business. Managing a whole range of the strategic and business transformation ICT projects in the Telekom Serbia with a great success and results. Holds Master of Business Administration (MBA) degree, Texas A&M University Commerce, Texas, USA and Project Manager Professional (PMP) license issued by PMI (Project Management Institute. Married and father of Sofija and Una.

He gained his first professional experience while still studying, when he was having working practice in 2004 within Qualcomm Company, Farnborough, England. He graduated from the Faculty of Electrical Engineering, University of Belgrade in 2005. After graduation he started working in Mobile division of Telekom Srbija Group, Operation and Maintenance Department. In mobile division he was working on operation and maintenance of Ericsson and NSN core equipment and very soon became team-leader of signaling group responsible for all troubleshooting and optimization in Telekom Serbia mobile network. From this position he joined Ericsson project for Vodafone Network in Egypt where he gained additional professional experience. When Ericsson project was finished he returned to the Telekom Serbia and was appointed to position of Head of Section for Mobile Network Services Planning and Development. From this position he was managing projects like implementation of RCS project in Telekom Serbia Group covering 3 networks in 3 countries: Serbia, Bosnia and Herzegovina and Montenegro SDP platform, Videomail platform, m-Ticketing platform, Promotion platform and whole spectrum of various USSD services.

In April 2013 he started to lead Telekom Serbia ICT services in IT division. From this position he was managing projects like implementation of Telekom Srbija commercial cloud marketplace portal (www.oblaci.rs), development and implementation of various ICT SaaS solutions (SAP Afaria & Mocana, Microsoft UC solution, IBM MaaS360, TrendMicro WoryFree services, Veeam Disaster Recovery & Backup, Cisco Cloud VPN solution …), IoT platform and services, mWallet platform and services, IT outsourcing project (banking software and infrastructure) for mts bank (www.mtsbanka.rs), managing strategy IT partnerships with global vendors like Microsoft (SPLA, CSP, …), VMware (VSPP), Cisco (Resale, CMSP), TrendMicro (xSP).

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