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SysMech specialise in the development of telecoms software, providing network operators with novel solutions to their OSS challenges. The core product is Zen, an OSS transformation enabler, successfully delivering the transition from network-centric to service-centric operations for leading telco operators.
Zen collects and enriches data from over 150 sources, providing a truly end-to-end view of the network and the services running across it. Its graphical user interface and visualisation engine allows hundreds of users to simultaneously create, manipulate and utilise interactive reports and dashboards. Its powerful data correlation engine also allows users to carry out advanced functions such as alarm reduction, root cause analysis, service impact analysis, and performance prediction.
Zen can replace legacy performance management tools, fault management tools and service assurance tools across all network domains. It is actively used in the Network Operations Centre, Service Operations Centre, Customer Call Centre and for management reporting.