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Informa

11 am 11:05 am (5 mins)

Main agenda

Chairperson’s opening remarks

  • Analyst Mike Sapien - Analyst, Ovum

11:10 am 11:30 am (20 mins)

Main agenda

Opening Keynote: Telecoms 2025: The carrier of the future

  • The role of the operator will change – predictions for 2025
  • What role will business intelligence and analytics play in the evolution of the ecosystem?
  • Building intelligence to create a bridge between the physical and the digital world
  • Lani Ingram - Vice President, Smart Communities, Verizon

11:30 am 12 pm (30 mins)

Main agenda

Panel Discussion: Creating a first class data analytics team

  • Getting the right people – but do they always need to have a telco background? 
  • How do you recruit the right people – what to look for?
  • Learnings and insight from players in different verticals


  • Moderator, Co-Founder David C Williams - Co-Founder, Mobile Monday Las Vegas
  • Data & Analytics Officer Juan Gorricho - Chief Data & Analytics Officer, Partners Federal Credit Union, Walt Disney
  • Suresh Shanmuganathan - Messaging Engineer, TELUS
  • Head of Values & Strategy Tom Pohlmann - Head of Values & Strategy, Mu Sigma

12 pm 12:25 pm (25 mins)

Main agenda

Why is it so important to become a data empowered business?


What does a service provider need to do to become truly data empowered? 

Fuel network-driven customer experience enhancements and digital transformation

Enabling service providers to enter into new and highly profitable lines of business


  • Matthew Roberts - Head of Product Marketing, Big Data and Strategic Innovations, Amdocs

12:25 pm 12:45 pm (20 mins)

Main agenda

Forming Profitable Partnerships


Driving stakeholder engagement

How to ensure a win win win scenario

Working together to drive the ecosystem forwards


  • Yuval Dvir - Head of EMEA Online Partnerhsips, Google

12:45 pm 1:05 pm (20 mins)

Main agenda

The Role of Partnerships in Data Analytics to Accelerate Value

  • Re-thinking how the partner ecosystem can be applied to achieve the goals of harvesting batch and real-time data
  • Creating open, flexible analytics-based approach to implementing a carrier data lake environment
  • The importance of the data model, and starting points for achieving the best outcomes to support emerging business opportunities
  • Technical Marketing, Telecom Transformation Bradley Wilson - Director, Market Development, EMC

1:05 pm 2 pm (55 mins)

Main agenda

Lunch and Networking

During lunch hour…

Join us for the much-anticipated Telco Data Debates

Senior telecommunications thought leaders will take to the stage taking opposing sides on some of the most controversial topics in analytics. Each debater will present their case for 5-10 minutes and the winner is voted live by the Telco Data Analytics audience.

Interested in positing a topic or joining the line-up of debaters?

Get in touch: emma.pearce@informa.com

2 pm 2:20 pm (20 mins)

Main agenda

Large-Scale Machine Learning at Verizon

  • Chief Data Scientist Ashok Srivastava - Chief Data Scientist, Verizon

2:20 pm 2:40 pm (20 mins)

Main agenda

The Future of Data in Telecom


Discussing the digital transformation occurring in the communications and media industry

Exploring the industry shift to data-centric models of operations and its impact on customer experience, marketing and network operations.

How data-centric models for data at rest and data in motion are driving new solutions for the connected future


  • Sanjay Kumar - General Manager Telecom , Hortonworks

2:40 pm 3 pm (20 mins)

Main agenda

Merging Customer Experience and Process Improvement


Reengineering existing processes to require less customer effort

Creating executive buy in challenge existing ways of doing business

Leveraging six sigma principles to improve the Customer experience


  • Jasmyn Haas - Associate Director, Verizon

3 pm 3:40 pm (40 mins)

Main agenda

Coffee and Networking

3:40 pm 4 pm (20 mins)

Main agenda

Subscriber and business insight from traffic flow data

Leveraging consumer experience meta-data without violating privacy

Personalization requires understanding of context

The value of dynamic “what if” analysis requires ease of use

  • John English - Product Line Manager, NetScout Systems

4 pm 4:20 pm (20 mins)

Main agenda

Unlocking new revenue streams with location

Scaling up geolocation from individual to mass-scale

Creating actionable contextual insights with fast data

Adding intelligence to monetize new services


  • Giancarlo Avolio - Strategic Marketing Director, Intersec

4:20 pm 5 pm (40 mins)

Main agenda

Panel Discussion: Creating a digital lifestyle through customer insight

  • Making personalized insights more pervasive
  • Targeting across devices- mobile, tablet, web; using deterministic data
  • Integrating mobile and video advertising capabilities


  • Moderator, Analyst Mike Sapien - Analyst, Ovum
  • Product Manager - Mobility Applications Verizon Sandeep Sharma - Product Manager - Mobility Applications Verizon, Verizon
  • Head Quants Lab Ashish Patel - Head Quants Lab, Orange Silicon Valley
  • Joseph Arsenault - Senior Manager, Time Warner Cable
  • Johnny Ghibril - V.P. of Software Solutions & Strategy, Nexius

5 pm 5:30 pm (30 mins)

Main agenda

Telco Data Analytics Awards

Introducing the inaugural Analytics Awards

  • Advanced Analytics Award
  • Most Innovative Privacy solution
  • Collaboration Commendation
  • Best Cloud/NFV Solution

Please contact emma.pearce@knect365.com for more information

5:30 pm 5:30 pm (0 mins)

Main agenda

Close of conference day one – see you tomorrow!