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Informa

9:00am 9:10am (10 mins)

DIGITAL TRANSFORMATION, PARTNERSHIPS & THE ROLE OF ANALYTICS

Chairperson’s opening remarks

9:10am 9:30am (20 mins)

DIGITAL TRANSFORMATION, PARTNERSHIPS & THE ROLE OF ANALYTICS

Keynote: Powering Revenue Generating Products with AI and Data Platforms

  • Introducing Orion, the massive computing and storage platform
  • Architecture and applications deployed
  • Real-world aspects of building a new organisations dedicated to creating products based on data science
  • Ganesh Harinath - Director, Big Data & Artificial Intelligence, Verizon Labs

9:30am 10:00am (30 mins)

DIGITAL TRANSFORMATION, PARTNERSHIPS & THE ROLE OF ANALYTICS

Executive Panel: Creating a Sustainable Analytics Culture

Ensuring cross-functionality between departments

Meetings undersupply of talent problem

Ensuring projects are executed with data-driven philosophy in mind


  • Panellist Ganesh Harinath - Director, Big Data & Artificial Intelligence, Verizon Labs
  • Andrea Bonanomi - Senior Manager, E2E Network Performance, T-Mobile

10:00am 10:20am (20 mins)

DIGITAL TRANSFORMATION, PARTNERSHIPS & THE ROLE OF ANALYTICS

Moving towards a Flexible Open-Source-Based Analytics Framework

Migrating away from long-grown, heavily integrated, monolith-type applications

Effectively replacing old systems

 The potential role open innovation & crowdsourcing can play to drive new analytics opportunities

10:20am 10:40am (20 mins)

DIGITAL TRANSFORMATION, PARTNERSHIPS & THE ROLE OF ANALYTICS

From Disappointing to Delightful: How to Build with IoT and the Role of Analytics

How to make IoT work for you

How small data is driving IoT

Can small data become bigger than big data?


  • Mike Vladimer - Co-Founder, IoT Studio, Orange Silicon Valley

10:40am 11:10am (30 mins)

DIGITAL TRANSFORMATION, PARTNERSHIPS & THE ROLE OF ANALYTICS

Executive Panel: Leveraging Data for Edge Computing

  • Real time data analysis
  • AI to drive automation at the edge and to increase application intelligence
  • Preserving privacy
  • Moderator Faraz Hoodbhoy - Director Outreach, Ecosystem & Innovation, AT&T

11:10am 12:00pm (50 mins)

Main agenda

Coffee & VIP Speed Networking

12:00pm 12:20pm (20 mins)

VALUE CREATION & CUSTOMER RETENTION

The Use of Analytics to Meet Customer Demands and Optimize Sales Channel Performance

  • Putting the customer first
  • Meeting the expectations of carrier customers
  • Introducing evolved business practices to meet increasing demands of subscribers
  • Moderator Sean McDevitt - Partner, Arthur D. Little
  • Jasmyn Haas - Associate Director, Verizon
  • Scott Ewalt - VP of Product & Customer Experience, Boingo

12:30pm 12:50pm (20 mins)

VALUE CREATION & CUSTOMER RETENTION

Business Value Creation with an Integrated Data Analysis Platform

  • Service-quality-based silent failure detection
  • Business value creation from DOCOMO integrated data analysis platform
  • Forecasting taxis demand with AI
  • Serving banner ads using bandit model
  • Hiroyuki Ishii - Manager of Big Data Group, NTT DOCOMO

12:50pm 1:10pm (20 mins)

VALUE CREATION & CUSTOMER RETENTION

Generating New Revenue Streams & Identifying Revenue Risk with Data Analytics

  • Identifying the potential value of the problem you’re trying to resolve
  • Selling analytics and insights as opposed to raw anonymized data
  • Creating an improved revenue administration and revenue model
  • Joseph Arsenault - Senior Manager, Time Warner Cable

1:20pm 2:20pm (60 mins)

Main agenda

Networking Lunch, Hosted Lunch Tables & Product Demonstrations

2:10pm 2:40pm (30 mins)

INNOVATION & INSIGHT

Panel Discussion: Improving QoS With Big Data Analytics in the Service and Network Domains

2:40pm 3:00pm (20 mins)

INNOVATION & INSIGHT

The Importance of Data Governance

  • How to ensure source data can be trusted
  • Developing robust data quality parameters
  • Ensuring data support positively impacts customer experience
  • Raymond Robertson - Senior Manager, West Region Operations, T-Mobile

3:00pm 3:20pm (20 mins)

INNOVATION & INSIGHT

Leveraging Big Data to Gain Significant Competitive Advantage

  • How advanced data analytics tools can offer significant potential to create financial value and competitive advantage
  • Generating real-time insights into finance, sales, marketing and product development
  • Prabhu Somasundaram - OSS Architect, AT&T

3:30pm 4:30pm (60 mins)

Main agenda

Coffee, Networking & Exhibition Visit

4:30pm 5:00pm (30 mins)

INNOVATION & INSIGHT

Analytics as a Foundation for Digitalization

  • Improve delivery times
  • Generate revenues faster
  • Reduce the workload of Data Scientists

5:00pm 5:20pm (20 mins)

INNOVATION & INSIGHT

Harmonising Analytics and Privacy to Create Value out of Data

  • Data privacy as a business driver
  • The importance of establishing customer trust
  • Creating a sustainable and transparent strategy to improve customer experience

5:20pm 5:40pm (20 mins)

INNOVATION & INSIGHT

Data Plumbing – Managing Unstructured Data

  • Non-relational data formats
  • Data and systems plumbing to handle huge new workloads

5:40pm 6:40pm (60 mins)

Main agenda

Telco Data Analytics Awards & Cocktail Reception