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VP of Product & Customer Experience at Boingo
Scott Ewalt is vice president of product and customer experience at Boingo, where he is responsible for managing its commercial wireless product portfolio, including Wi-Fi, cellular and Extended Network Services. He also oversees Boingo's “Customer 360” strategy, integrating qualitative and quantitative insights to enhance every touchpoint in the customer journey. His specialties include customer acquisition, data and analytics and e-commerce.
Prior to Boingo, Ewalt worked in digital marketing for Move Inc., the operator of Realtor.com, and in media planning on the Coca-Cola and McDonald’s accounts at ad agencies in Los Angeles and New York.
Ewalt holds an MBA from Pepperdine University’s George L. Graziadio School of Business and Management and a bachelor of arts from University of Southern California.