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Nikki Patel
Head of Evaluation and Research, Digital Development at NHS England


Nikki is a clinician and is the Clinical Lead for Digital Development at NHSX, where she works on complex large scale digital projects, based on the integration of new technology with existing systems in healthcare. Nikki focuses on using digital technology to help enable access to health services; optimise the citizen experience; whilst improving system efficiency. Nikki has led a number of initiatives that are designed to help patients connect to care and where possible take a digital first approach, including the use of natural language processing in healthcare and digital voice channels.