This award recognises vendors whose solution has spurred development in fixed access and improved end user experience.

The judges will consider the following when evaluating entries for this category:

• Affordability of solution
• Management tools
• Quality
• Reliability
• Speed

This award recognises vendors whose solution has improved wireless broadband offerings and end user experience.

The judges will consider the following when evaluating entries for this category:

• Affordability of solution
• Management tools
• Quality
• Reliability
• Speed

This award recognises a successful and efficient 5G rollout seamlessly over a network.

The judges will consider the following when evaluating entries for this category:

• Commitment to customer
• Management tools
• Quality
• R&D roadmap
• Long-term reliability
• Service & support

This award recognises a solution or initiative for improving network security, covering aspects such as data protection, cloud security, DDoS or other threats.

The judges will consider the following when evaluating entries for this category:

• Costs
• Commitment to customer
• Commitment to network transformation
• Management tools
• R&D Roadmap
• Technology & innovation

This award recognises progress in the field of automating networks and the use of artificial intelligence.

The judges will consider the following when evaluating entries for this category:

• Data analytics and machine learning for network performance
• Efficiency
• Innovative approach
• Management tools
• Reliability

This award recognises the best consumer service based on Next-Gen PON technology with a focus on 10G PON.

The judges will consider the following when evaluating entries for this category:

• Innovation to support solution-facing challenge
• R&D Roadmap
• Availability to customers
• Long-term viability

This award recognises the emerging 5G technology solution to bolster and increase the reach of networks in the 5G era.

The judges will consider the following when evaluating entries for this category:

• Commitment to innovation
• Forward thinking approach
• Long term view and application to day-to-day
• Pricing
• R&D Roadmap
• Service & support

This award recognises the company that has improved the home broadband experience through an innovative solution for connecting, extending and managing WIFI networks in the home.

The judges will consider the following when evaluating entries for this category:

• Commitment to customer
• Technology & innovation
• Pricing & cost approach
• Management tools

This award recognizes the product, solution or application that has shaken up the industry and is making headlines in the right way.

The judges will consider the following when evaluating entries for this category:

• Commitment to customer support
• Innovation to support solution-facing challenge
• Long-term viability
• Pricing and cost approach
• R&D Roadmap

This award recognizes the Operators Partnerships from OTT to IoT that are shaping Telco service offerings, and which will generate the next layer of monetisation with the rise in connectivity options the Telecoms industry can provide. 

The judges will consider the following when evaluating entries for this category:

• The scope and depth of the partnership between parties, and range of key service offerings
• The benefits to all sides of the agreement, and effect on end customers
• Long-term strategy for the partnership, how it will go on to develop and improve new services or markets

This award recognises an organisation that has gone above and beyond to deliver Broadband to less connected areas to drive development & entrepreneurship and delivers the most impact in terms of accessibility and affordability.

The judges will consider the following when evaluating entries for this category:

• Commitment to customer
• Dedication to network transformation
• Long term viability

This award recognises an operator who consistently delivers excellent service and delights customers which may cover seamless connectivity experience, outstanding customer service or delivery of innovative packages.

The judges will consider the following when evaluating entries for this category:

• Commitment to customer support
• Dedication to network transformation
• Innovation to support solution-facing challenge
• Long-term viability
• Quantifiable customer experience