Digital service providers rely on Bulb Technologies’ solutions when It comes to delivering a supreme customer experience. Daily, they see increase of agent satisfaction, reduction of customer support related costs and increasing revenues.
Bulb CEMpresso software suite is a unique combination of care automation tools, serving millions of subscribers through many digital touchpoints. Fast creation and simplified maintenance of mobile self-care applications and chatbot business logic shift the power into the hands of subscriber enabling a true digital experience. CEMpresso Analytics and Intelligence complement the solution providing recommendations and actionable insights into critical network and service KPIs.
Visit booth #G42 or www.bulbtech.com for more information!