Richard Frost

Lead Enterprise Architect (BPM & Mortgages) at Yorkshire Building Society Group

Speaker

Richard Frost is a very experienced Enterprise Architect with over 30 years at Lloyds Banking Group and approaching three years with Yorkshire Building Society Group,where he is Domain Architect for BPM and the Lead Enterprise Architect on the Customer Experience Transformation - Mortgages programme. He led the selection of BPM technology for HBOS plc, again for Lloyds Banking Group, and now for the Yorkshire. He has performedmost of the major roles in IT, including Head of Strategy and Architecture at Halifax General Insurance and Head of Workflow for HBOS. Richard has experience with TIBCO, Pega, IBM and most other major BPM vendors.