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Business Process Management Forum
22 November 2016
Millennium GloucesterLondon
22 November 2016
Millennium Gloucester,

Deploy business process management as the engine of the customer adaptive enterprise

Building on our 7 year history, we will bring together 150+ senior IT and business leaders from across enterprise for a day of keynotes, case studies, workshops, one2one meetings, and networking.

About the event

Ovum’s Business Process Management 2016 is the ONLY event to present you with the “How to” of delivering successful BPM initiatives within your enterprise. How? Our roster of speakers are end-users who, just like you, are undertaking BPM initiatives and can talk you through their real-life experiences, highlighting the opportunities, the challenges and the outcomes.

BPM in the context of digital transformation has been widely used, and mis-used. The BPM 2016 conference won’t re-hash the same old notions around the topic, but rather go to the heart of what is crucial for your enterprise to thrive – how to become customer adaptive.

Enterprises are being disrupted and, as the needs of their customers change, they must change too to be truly “customer adaptive”. This requires deep customer knowledge, an equally robust understanding of the internal end-user experience and how this inter-relates with the external customer experience. Join the event and get the know-how to deploy BPM to optimise customer interaction & experience.

Business Process Management Forum 2015 in Numbers




Enterprise End-Users


Analyst Clinics

Reasons to attend

Experience the uniqueness of an Ovum Enterprise Technology event, and benefit from ample opportunities for both structured and informal networking, personal development and profile raising.

💡 Get inspired

Meet with 200+ like-minded peers from leading organisations, share knowledge and grow your network of contacts.

🎤 Industry leaders speak out

TNT, Maersk, BG Group, Gazprom Marketing & Trading Limited, BAE Systems, Philips, ARKOPHARMA and many more.

👏 Interactive formats

Drill Down Round Tables, Innovation Spotlights, Big Debates, Implementation Roadshows, VIP Meetings and more.

💬 Shape the conversation

Be at the forefront of the debate on BPM as the engine of the customer adaptive enterprise.

👤 Hand-picked speaker faculty

Hear from a selection of leading innovators and thought-leaders who have been carefully chosen for their BPM expertise.

❓ 1 to 1 Analyst consultation

Have your specific questions and concerns addressed by a leading industry analyst in a one to one session.

🔧 Technology solutions spotlight

Assess the solutions available and gain the knowledge to make the most appropriate technology investment decisions for your business.

🔗 Networking

Enjoy the best of formal and informal networking, and continue the conversation at our Drinks Reception.

22 November 2016
Millennium Gloucester,


The 2016 Ovum BPM Forum focusses on BPM as the engine for the customer adaptive enterprise, therefore as a sponsor of the event, you will gain targeted exposure to Senior IT and Business decision makers who are actively prioritising these IT projects.


Expert Opinion

Ovum analysts with unparalleled expertise across a range of topics present at every Ovum event, giving you access to independent and incisive views that add credibility and value. All our analysts are former industry practitioners with real-world experience, helping to build on our expert content and our proven track record over 20 years in the industry.

Right Choice

As a leading independent IT analyst firm, with deep expertise in horizontal information and communication technologies, combined with the detailed business understanding of dedicated industry technology analysts, Ovum is the right choice to guide you in your technology decisions.

Networking Opportunities

Arrange unlimited pre-scheduled one-to-one business meetings with other conference attendees. Utilizing our networking tool, pre-arrange meetings to ensure your networking time is spent productively, maximizing your chance of doing real business at the event.

Practical Advice

Get business-critical insight into your most pressing ICT issues and practical, actionable insights.

Industry Insight

Gain insight into technology deployment in your industry, network with peers and learn from the experiences of others.

Interactive Discussions

We actively encourage delegates to ask questions of our expert speakers throughout the event so that we really get to the heart of the matters that matter to you.

22 November 2016
Millennium Gloucester,

Don't just take our word for it!

Read what attendees have to say about Business Process Management Forum