Channel Partners Evolution Conference & Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Informa
Key Sessions

Tim Conkle

MSP 501: What Makes a Winner

The 20

Christina Cheng

IGNITE the 5G Experience

AT&T

Janet Schijns

Masters and Distributors Powerhouse

JS Group

Amy Franko

Lightning Talk: The Modern Seller: Ambassador Factor

The Modern Seller: Amazon #1 Release

Alan Rihm

Trailblazer

CoreDial, LLC

John DeLozier

Collaboration Unleashed: Tap Into the Power of People

8x8

8:00am - 7:00pm 660 mins
Info
Registration
Registration sponsored by RingCentral

Location:  Concourse Level, Hall A

8:00am - 7:00pm 660 mins
Info
Mitel Experience Center
Mitel Experience Center – Room 154A

Location: Level 1, Room 154A

Reborn in the Cloud With Mitel

Enjoy some drinks and snacks while you view live demos of hot-off-the-press solutions such as our MiCloud Connect CX contact center offering. We’ll walk you through our complete MiCloud Connect portfolio and highlight some differentiators, new partner programs and SPIFFs. Have specific questions on how Mitel can help your business be “reborn in the cloud?” Set up a meeting with us today or simply stop by and speak to any of the Mitel staff on-site.

Join us on Tuesday and Wednesday to see how easy it is working with Mitel.

Schedule a meeting at: https://mitelcpevo19.youcanbook.me

Open to all attendees.

8:30am - 8:45am 15 mins
Info
Keynote Programming
Breakfast & Networking sponsored by AT&T

Location:  Level 1, West Salon

Open to all attendees. 

8:30am - 7:00pm 630 mins
Info
Expo Hall
Expo Hall Open sponsored by AT&T

Location: Concourse Level, Hall A

Open to all attendees and exhibitors. 

8:30am - 4:45pm 495 mins
Info
Alliance Makers Roundtables
Alliance Makers Roundtables
  • Kris Blackmon - Content Director, Channel Trends, Channel Futures
  • Tina Gravel - SVP Global Channels and Alliances, Cyxtera
  • Kathryn Rose - Founder, wiseHer
  • Mike Sapien - VP & Chief Analyst US, Enterprise Services, Ovum
  • Janet Schijns - CEO, JS Group
  • Michael Schmidtmann - Peer Group Facilitator and Business Coach, Trans4mers
  • Carrie Simpson - CEO and Founder, Managed Sales Pros

Location:  Concourse Level, Hall A, Registration 

Open to Exhibitors, Sponsors & Supplier Badges. 

Schedule: 

8:30 - 9:10 a.m. 

Roundtable 1   Sales with Kathryn Rose

Roundtable 2

Roundtable 3


9:20 - 10:00 a.m.

Roundtable 1    Lead Generation - Where Does Marketing End & Sales Begin? with Carrie Simpson

Roundtable 2   Sales: Creating Customer Urgency with Michael Schmidtmann

Roundtable 3


10:10 - 10:50 a.m.

Roundtable 1    

Roundtable 2

Roundtable 3


11:00 a.m. – Noon

1:1 with Tina Gravel


12:00 - 12:40 p.m.

Roundtable 1    

Roundtable 2

Roundtable 3


12:50 - 1:30 p.m.

Roundtable 1    Cyxtera

Roundtable 2    Many Faces of MDR Service with Mike Sapien

Roundtable 3


1:40 - 2:20 p.m.

Roundtable 1    Sales: Competing for Talent with Michael Schmidtmann

Roundtable 2   MSP 501 Community Discussion with  Kris Blackmon

Roundtable 3    Demand Generation with Thom Devos


3:00 - 3:45 p.m.

1:1 with Janet Schijns


4:00 - 4:45 p.m.

1:1 with Kathryn Rose

8:30am - 7:00pm 630 mins
Info
Recharge Zone sponsored by WTG, an AppSmart Company
Recharge Zone sponsored by WTG, an AppSmart Company

Location: Concourse Level, Hall A, Booth 717

WTG is bringing the relaxation solution to Evolution. Drop by the Recharging Zone, juice up your phone, put your feet up or meet with other attendees — and don’t forget to book some time with our massage therapists.

Open to all attendees & Exhibitors.

8:30am - 7:00pm 630 mins
Info
Business Transformation Station
Business Transformation Station

Location: Concourse Level, Hall A, Booth 301

Whether you're an established MSP/agent/consultant investigating new ways to streamline your business or a partner with an entrepreneurial spirit eager to start your own successful telecom enterprise, you'll find the software solutions you need at the Business Transformation Station. The BTS is an experience area open for partners to visit with well-established, best-of-breed vendors whose solutions can be combined to transform all aspects of your business or used individually to target specific need areas. 

8:45am - 8:50am 5 mins
Info
Keynote Programming
Keynote
  • Keynote Emcee Kris Blackmon - Content Director, Channel Trends, Channel Futures

Location:  Level 1, West Salon

Open to all attendees. 

8:50am - 8:55am 5 mins
Info
Keynote Programming
Welcome Remarks
  • Host Thomas Baker - Senior Account Executive, Channel Partners
  • Host Kelly Danziger - Market Leader Channel, Informa Tech

Location:  Level 1, West Salon

Open to all attendees. 

8:55am - 9:05am 10 mins
Info
Keynote Programming
The World in Focus: A Look at 2020
  • Host T.C. Doyle - Senior Director of Content, Channel Futures & Channel Partners

Location:  Level 1, West Salon

Depending on whom you talk to, it’s either the best of times or the worst of times for the channel. We’re bullish but for 2020. But we fully recognize it will be a year of change. For every new innovation and emerging tech opportunity, there will be increased price commoditization, continued consolidation and renewed channel conflict. Make the right bets and you’ll surely prosper. See things wrongly and you could suffer. If you’re looking to make sense of 2020, then turn your eyes to “The World as We See It.”

Open to all attendees. 

9:00am - 10:30am 90 mins
Info
Networking
CEER - Channel Engineering Ecosystem Roundtable 2019

Location: Hall A, MR3

Purpose/Objective

Establish an Engineering Ecosystem within the Channel where we can come together and collaborate

Engineers talking with engineers

Please join us for the inaugural Channel Engineering Ecosystem Roundtable

Why invest your time?

We share common challenges

  • Time- never enough
  • Communication- best practices
  • Best learning tools
  • Constantly changing- expanding supplier landscape
  • Managing ever growing teams- product dev, sales, engineers

Let’s build a national channel engineering infrastructure together!

Light Breakfast will be available

*Open to anyone in an engineering role

Please RSVP to Larry Cushing

VP of Sales Engineering

Lcushing@tpx.com

207-615-4501

9:00am - 10:00am 60 mins
Info
VIP Session with Moxtra
VIP Session with Moxtra: Guiding Your Clients with Their Mobile Strategy

To stay competitive in today’s mobile world, businesses need their own mobile apps to deliver a high-touch, on-demand experience to their customers. Explore how you can deliver powerful digital business applications for your clients, so they can secure the growth and loyalty of their end customers.


Location: Concourse Level, Hall A, Lincoln Room

Separate registration required.

Already registered? Contact Lauriel Wright to reserve your seat. 



9:00am - 10:00am 60 mins
Info
VIP Session with Intelisys
VIP Session with Intelisys: Harnessing the Digital Opportunity

Successful digital transformations requires us to rethink, disrupt and innovate how we do business. According to IDC, “40% of all technology spending will go toward digital transformations, with enterprises spending in excess of $2 trillion through 2019.” From implementing new digital technologies to restructuring fundamental processes, join us to discover how we are empowering our partners to harness the power of digital to accelerate growth, drive increased productivity and improve the customer experience.


Location: Concourse Level, Hall A, Roosevelt Room

Separate registration required.

Already registered? Contact Lauriel Wright to reserve your seat. 



9:05am - 9:15am 10 mins
Info
Keynote Programming
Fastball: The MSP of Tomorrow presented by Datto

Location:  Level 1, West Salon

Where You Can Find Undiscovered Business

Speaker: Rob Rae, Vice President of Business Development, Datto

Open to all attendees. 

9:15am - 9:40am 25 mins
Info
Keynote Programming
MSP 501: What Makes a Winner
  • Moderator Tim Conkle - CEO, The 20
  • Panelist Julian Box - Founder & CEO, Calligo
  • Panelist David Carlson - VP Managed Service & Product Management, Sirius
  • Panelist David DeCamillis - VP Sales & Marketing, Platte River Networks

Location:  Level 1, West Salon

Join Tim Conkle, CEO of The20, as he asks 2019 MSP 501 Award Winners about the best practices that make an MSP rise to the top, how to overcome obstacles to growth and what trends and opportunities partners should be capitalizing on. Panelists include Julian Box, CEO of Calligo; David Carlson, VP Managed Service & Product Management for Sirius; and David DeCamillis, CEO of Platte River Networks.

Open to all attendees. 

9:40am - 9:50am 10 mins
Info
Keynote Programming
Fastball: Reborn in the Cloud – Mitel’s Transformation to Lead presented by Mitel

Location:  Level 1, West Salon

Technology companies across the globe are feeling the disruption from startups claiming the title “born in the cloud.” In order for these established brands to remain relevant, they must drastically transform their business strategies and infrastructure to address competitive pressures — or risk becoming another Harvard Business Review statistic. Come learn how a 45-year-old telephony powerhouse — and the No. 2 leader in UCaaS users globally — has successfully been reborn in the cloud to compete and win.

Speaker: Daryl Reva, VP, UCaaS Marketing, Mitel

Open to all attendees. 

9:50am - 10:15am 25 mins
Info
Keynote Programming
IGNITE the 5G Experience
  • Speaker Christina Cheng - AVP Product Marketing Enterprise Mobility, AT&T
  • Panelist Jim Byrne - COO/Managing Partner, Five Star Technology Group
  • Panelist Joe Kenefic - Mobile Applications and IoT Specialist, AT&T
  • Panelist Matt Palmer - Director Mobility Products & Pricing, AT&T

Location:  Level 1, West Salon

The stakes are high. Safety, performance and reliability need a network that delivers high speeds and data quality with ultra-low latency. Join us to learn how to be a part of this emerging technology that goes beyond faster connection speeds.

Open to all attendees. 

9:55am - 12:00pm 125 mins
Info
Channel Futures Theater
Alliance Makers @ The Theater
  • Tina Gravel - SVP Global Channels and Alliances, Cyxtera
  • Angela Leavitt - Founder, Chief Mojo-Making Officer, Mojo Marketing
  • Janet Schijns - CEO, JS Group
  • Carrie Simpson - CEO and Founder, Managed Sales Pros
  • Erick Simpson - Chief Strategist, ErickSimpson.com

Location: Concourse Level, Hall A, Booth 325

Open to those with Exhibitor, Sponsor and Supplier Badges.

Schedule:

9:55 - 10:00 a.m.          Welcome with Erick Simpson

10:00 - 10:20 a.m.        Open

10:20 - 10:40 a.m.        Recruiting Sales Development Talent with Carrie Simpson

10:40 - 11:00 a.m.        Teaching Your Partners to Fish in a New Pond with Tina Gravel

11:00 - 11:20 a.m.        Leveraging The Right Strategy to Supercharge Channel Growth with Erick Simpson

11:20 - 11:40 a.m.        Branding Yourself for Digital Transformation with Janet Schijns

11:40 a.m. - Noon         2019’s Hottest 5 Telecom & IT Marketing Strategies with Angela Leavitt

10:25am - 11:10am 45 mins
Info
Business Strategy Track
The Culture Imperative: The Bedrock of High-Performing Organizations
  • Speaker Mary Abbajay - President & Co-Founder, Careerstone Group LLC

Location: Concourse Level, Hall A, Lincoln Room

Research and organizational scholarship consistently point to organizational culture as a major factor in the success or failure of businesses and organizations. Yet, all too often organizational culture is left to chance — or worse, shrugged off as an impossible hurdle to overcome. High performing organizations do not leave their culture to chance. High performing organizations take a thoughtful, proactive, enterprisewide approach to ensuring the cultivation and maintenance of a culture that can support long-term organizational success. In this engaging and enlightening session, thought leader Mary Abbajay shares practical real-world strategies for creating a high-performance culture.

All Access pass or Conference & Expo pass required to attend this session. 

10:25am - 11:10am 45 mins
Info
Marketing & Technology Track
Get Finance and IT Aligned for Hybrid Cloud Success
  • Speaker Peter Phillip - General Manager, Sparkhound's Houston Office

Location:  Concourse Level, Hall A, Roosevelt Room

Hybrid is reality for your customers. But are they able to accurately monitor usage and ensure value? Probably not, and that’s a problem. Your clients’ IT decision-makers are moving forward with a cloud-first mentality while the finance department maintains a hardware depreciation view of IT's spend. Thus, in addition to helping clients move into the cloud, MSPs must also establish a dialogue between their finance/accounting and IT leadership and create a sense of expense predictability. There are plenty of third-party tools that provide cost-optimization dashboards, such as Turbonomics. The built-in management capabilities within Azure and AWS are functional as well. However, software cannot broker a strong relationship between these departments. A skilled consultant can.

All Access pass or Conference & Expo pass required to attend this session. 

11:20am - 12:05pm 45 mins
Info
Business Strategy Track
#ChooseYourFlavor: Sticky Solution Selling
  • Speaker Carl Katz - Vice President of Channel Sales, North America, Nextiva
  • Speaker Cathryn Valladares - Regional Director, Channel Sales, Nextiva

Location: Concourse Level, Hall A, Lincoln Room

Ready to differentiate yourself from all of the other voice/telephony/UCaaS slingers out there? Then it’s time to start … selling ice cream. Or at least selling UCaaS/CCaaS solutions as if they were the towering, sprinkle-filled ice cream sundaes of our childhoods.

Customers are tired of only having two flavors of UCaaS and CCaaS to pick from, and we bet you’re tired of trying to fit your customer’s businesses into one-size-fits-all product sets. It’s time to build your customers what they want — the custom-tailored cloud communication sundae of their dreams. Add two scoops of voice to a scoop of contact center and top it off a dollop of CRM and a sprinkling of IVR. Learn how our #ChooseYourFlavor methodology of solution selling will not only resonate with customers and make UCaaS and CCaaS easy for them to digest, but will also enable you to sell a larger and stickier product stack, truly tailored to the needs of their business.

All Access pass or Conference & Expo pass required to attend this session. 

11:20am - 12:05pm 45 mins
Info
Marketing & Technology Track
Strategies for MSP Success in the Burgeoning UCaaS Market
  • Speaker Elka Popova - Vice President and Senior Fellow, DigitalTransformation, Frost & Sullivan

Your customers want the advanced communications and collaboration capabilities delivered by today’s UCaaS providers. The question is, who will win those sales? Forward-thinking MSPs are tapping into the growing UCaaS market to generate new revenue streams and create stickier customer relationships. Moreover, the major UCaaS providers have significant gaps in their IT and communications portfolios and skill sets, which MSPs can address. However, selecting the right solution and provider remains a daunting task.  

This session will help MSPs develop sustainable UCaaS strategies by answering the following questions:  

  • How large are the growth opportunities in the North American UCaaS market? 
  • What are the key customer UCaaS investment drivers and provider selection criteria? 
  • What are the advantages and disadvantages of the main UCaaS deployment models available for MSPs and other channel partners? 
  • How should MSPs position their capabilities to differentiate from other providers and achieve success with UCaaS solutions?

All Access pass or Conference & Expo pass required to attend this session. 

11:55am - 12:15pm 20 mins
Info
Keynote Programming
Lunch & Networking sponsored by 8x8 Inc.

Location:  Level 1, West Salon

Open to all attendees. 

12:00pm - 4:00pm 240 mins
Info
BCM One Technology Lounge
BCM One Technology Lounge - Room: 154B

Location: Level 1, Room 154B

Come for a Drink, Stay for the Partnership

Stop by the BCM One Technology Lounge – Room: 154B. Enjoy a drink and appetizers. Discover why agents and VARS are loyal partners with BCM One.

BCM One has a unique hybrid business model – master agency and managed solutions provider. As a channel partner you get the best of both worlds – an array of select technology suppliers to integrate into client deals and our own managed solutions resulting in revenue protection and overall more control of your client solutions. All built on our highly reputable 27+ years in the business. Schedule a meeting at marketing@bcmone.com.

Open to all attendees. 

12:15pm - 12:20pm 5 mins
Info
Keynote Programming
Welcome
  • Keynote Emcee Hilary Gadda - Co-Founder, Alliance of Channel Women & Director, National Channel Development, TPx Communications

Location:  Level 1, West Salon

Open to all attendees. 

12:20pm - 12:45pm 25 mins
Info
Keynote Programming
Masters and Distributors Powerhouse
  • Moderator Janet Schijns - CEO, JS Group
  • Panelist Bana Qashu - Senior Director of Channel Sales, AVANT
  • Panelist Rick Ribas - SVP, National Partner Sales, Intelisys
  • Panelist Ryan Walsh - Chief Channel Officer, Pax8
  • Panelist Kevin Zimmerman - Vice President. National Sales, TCG

Location:  Level 1, West Salon

Come learn from the experts. Listen in as Janet Schijns, CEO of JS Group, asks to executives from top masters and disties the tough questions. What’s the difference between the two models, anyway? Which model should different channel partners pick based on solutions offerings? What do masters and distributors look for in the vendors they choose to partner with? Most importantly, what can do they really do to empower their partners and how can partners make sure they get the most out of their relationships? Audience questions encouraged.

Open to all attendees. 

12:30pm - 1:30pm 60 mins
Info
VIP Session with Dell
VIP Session with Dell: Windows Server 2008: When End of Support Means the Start of MSP Services

Location: Concourse Level, Hall A, Roosevelt Room

Microsoft Server 2008 is ending in January, whether your customers are ready or not. This session will focus around a discussion of what that means for MSPs regarding new opportunities, and the related challenges and opportunities, including moving to or from the cloud, and the advantages of a hybrid cloud strategy.

Separate registration required.

Already registered? Contact Lauriel Wright to save your seat.



12:30pm - 1:30pm 60 mins
Info
VIP Session with Mitel
VIP Session with Mitel

Location: Concourse Level, Hall 154A

Separate registration required.

Already registered? Contact Lauriel Wright to reserve your seat. 



12:45pm - 12:55pm 10 mins
Info
Keynote Programming
Lightning Talk: The Modern Seller: Ambassador Factor
  • Speaker Amy Franko - Author, The Modern Seller: Amazon #1 Release

Location:  Level 1, West Salon

When it comes to winning new business and growing our existing customers, what used to be the highest bar is now often considered table stakes. To attract and grow the very best customers, we now need to move the needle toward loyalty. Loyal customers are three times more likely to continue buying from us. We’re more likely to expand our reach — and with higher margins. To make this shift, it takes modern sellers and sales leaders who are Ambassadors.

In this lightning fast keynote, Amy Franko will define what it means to be an Ambassador and share the key value elements that will differentiate you with your top prospects and clients.

Open to all attendees. 

12:55pm - 1:05pm 10 mins
Info
Keynote Programming
Fastball:We Have You Covered With the Right Network, the Right Solutions and the Right Partnership presented by Spectrum Partner Program

Location:  Level 1, West Salon

Michelle Kadlacek, channel sales vice Ppresident, will highlight how the Spectrum Partner Program is powering business applications with solutions that deliver connectivity to the suite. Spectrum partners have access to a highly experienced team aligned to help win new business opportunities and to help your business grow. With an evolving product set, competitive solutions and local partner support, learn why Spectrum is a great fit for your organization.

Open to all attendees.

1:05pm - 1:15pm 10 mins
Info
Keynote Programming
Trailblazer
  • Speaker Alan Rihm - CEO, CoreDial, LLC
  • Speaker T.C. Doyle - Senior Director of Content, Channel Futures & Channel Partners

Location:  Level 1, West Salon

Open to all attendees. 

1:15pm - 1:25pm 10 mins
Info
Keynote Programming
Fastball: The Phone System for Modern Business presented by Aircall

Location:  Level 1, West Salon

Aircall empowers sales and support teams with a phone system specifically built for modern business. With zero hardware to manage, dozens of integration options to explore and the ability to add local numbers in more than 100 countries, Aircall is a powerful solution you can start using within minutes.

Speakers: DJ Kreft, VP, North America Channel Partnerships, Aircall & Florens Roell, Inside Sales Manager, Aircall

Open to all attendees. 

1:25pm - 1:50pm 25 mins
Info
Keynote Programming
Collaboration Unleashed: Tap Into the Power of People
  • Speaker John DeLozier - Global Channel Chief, Channel Strategy & Sales, 8x8

Location:  Level 1, West Salon

More than ever, today’s workforce uses technology to collaborate in real time with people all over the world — and we expect information and resolutions immediately. This makes prioritizing the collaborative experience a critical part of any strategy. Join John DeLozier to discuss how businesses are using one cloud communications platform to outpace competitors by unleashing collaboration.

Open to all attendees. 

2:00pm - 2:45pm 45 mins
Info
5G & Wi-Fi 6 presented with Light Reading
Demystifying 5G’s Arrival
  • Track Chair Phil Harvey - US Bureau Chief, Light Reading
  • Speaker Ana Tavares Lattibeaudiere - Head of North America, GSMA

Location: Hall A - Lincoln Room


We’ve all heard it: 5G is here and it means self-driving cars and virtual reality for everyone, everywhere. And yet, in 2025, only half of the U.S. population will actually be on 5G networks. So, is it really here? What do you tell your clients who look to you for answers? In this session, Ana Tavares, head of North America, GSMA, breaks down 5G’s anticipated arrival and what new business opportunities it opens. Other topics will include:

  • What you can expect from 5G in the next 18 months
  • Realistic edge computing and network slicing solutions
  • The evolution of virtual network functions (VNFs)

All Access pass or Conference & Expo pass required to attend this session. 

2:30pm - 4:00pm 90 mins
Info
VIP Session with AVANT
VIP Session: AVANT: Disruption Survival Guide for the Trusted Adviser

Location: Level 1, West Salon

Never before has the opportunity been greater for the channel and the trusted adviser!

  • 74% of IT professionals fear for their jobs in the event of a cyberattack
  • 90% of professionals will no longer buy on-premises PBXs by 2021
  • 44% of enterprise traffic is coming from the cloud and accelerating
  • 90% of edge routers will be replaced by SD-WAN and virtual appliances by 2023

These are just some of the realities and predictions from Gartner, IDC, Forester and AVANT. It’s hard to keep up, let alone stay ahead of the curve to beat your competition. Join Drew Lydecker, president and co-founder of AVANT, to understand how to not only survive but thrive in today’s fast-changing IT world.

Separate registration required.

Already registered? Contact Lauriel Wright to save your seat



3:00pm - 3:45pm 45 mins
Info
5G & Wi-Fi 6 presented with Light Reading
Wi-Fi 6 and Your Customers
  • Track Chair Phil Harvey - US Bureau Chief, Light Reading
  • Speaker Neil Anderson - Network Solutions Practice Director, World Wide Technology

Location:  Concourse Level, Hall A, Lincoln Room

Wi-Fi 6 and 5G will create immersive mobile experiences for users and enable new applications. In this session, we will explore Wi-Fi 6: What it is, how designs for Wi-Fi deployments will need to fundamentally change, and new capabilities that will be possible. We will also touch on how Wi-Fi 6 and 5G are complementary technologies, including how each will solve challenges that existed in previous Wi-Fi network generations.

All Access pass or Conference & Expo pass required to attend this session. 

3:00pm - 3:45pm 45 mins
Info
Security Track presented with Dark Reading
Build vs. Buy: Security Operations Center Decision Time
  • Track Chair & Moderator Tim Wilson - Co-Founder & Editor-in-Chief, Dark Reading
  • Panelist Michael Jenks - Lead Cybersec Analyst, Mosaic451
  • Panelist Alex Ryals - Vice President, Security Solution, Tech Data

Location: Concourse Level, Hall A, Roosevelt Room

To be successful as an MSSP or security-centric MSP, you need an SOC. That much we all agree on. From there, though, clarity is harder to find. Should you build your own security operations center or outsource to a specialist? Is a white-label offering right for you? If so, how do you choose? And if you want to build, is there a relevant operational maturity model that can guide the project? Our panelists have experience both building SOCs and evaluating providers and will help guide you to the right choice for your company.

All Access pass or Conference & Expo pass required to attend this session. 

4:00pm - 4:45pm 45 mins
Info
Security Track presented with Dark Reading
The MDR Opportunity: Who, What & Why
  • Track Chair Tim Wilson - Co-Founder & Editor-in-Chief, Dark Reading
  • Speaker Mike Sapien - VP & Chief Analyst US, Enterprise Services, Ovum

Location: Concourse Level, Hall A, Roosevelt Room

Managed detection and response (MDR) has emerged as a major new service trend. MSSPs, MSPs and direct-sale security vendors are all developing MDR offerings, expanding on their advanced end point protection (EPP) services. In this session, Ovum Vice President and Chief Analyst Mike Sapien will talk about what comprises a comprehensive MDR service and what MSPs can offer now. He will also profile some of the major MDR players, many of which are looking to partner with MSP as their primary go-to-market strategy.

All Access pass or Conference & Expo pass required to attend this session. 

4:00pm - 7:00pm 180 mins
Info
Welome Reception
Welcome Reception in the Expo Hall

Location: Concourse Level, Hall A  

Open to all attendees and exhibitors. 

4:00pm - 4:15pm 15 mins
Info
Channel Partners Studio
Coffee with Craig & Kevin
  • Host Craig Galbraith - Executive Editor, Channel Partners/Channel Futures
  • Host Kevin Morris - Director, Business Development, Channel Partners/Channel Futures
  • Special Guest Lucas Chaya del Pino - Head, Dell Expert Network

Location: Concourse Level, Hall A, Booth 643

Coffee with Craig & Kevin, the Channel Partners podcast, welcomes industry experts to discuss the hottest topics in the channel, including the latest in technology and how you can improve your business. Join them live at Evolution and hear what’s on the minds of top vendors, master agents, distributors and partners — with a unique brand of humor built in.

Open to all attendees & exhibitors.

4:00pm - 4:40pm 40 mins
Info
Channel Futures Theater
The Channel Goes Head-to-Head on Convergence
  • Moderator Corey Cohen - Vice President of Marketing, TBI, Inc.
  • Team Yes Michael Bremmer - CEO, Telecomquotes.com
  • Team Yes Andrew Pryfogle - Chief Market Development Officer, Pax8
  • Team No Peter Radizeski - Telecom & Cloud Consultant, RAD-INFO
  • Team No Rob Rae - Vice President of Business Development, Datto

Location: Concourse Level, Hall A, Booth 325

Is convergence ever going to fully happen, or is it an unrealistic theory? Join our panel of experts as they face off in an old-fashioned debate on the future of IT/telco channel convergence. Who will win? Only the audience can decide.

Open to all attendees and exhibitors. 

4:00pm - 4:50pm 50 mins
Info
Thunderdome
NEW! Go Inside the Channel Partners Thunderdome: Mobile 5G
  • Ringmaster Bryan Reynolds - Director, Sales Operations, TBI

Location: Concourse Level, Hall A, Lincoln Room

No steel cages here, just a forum where attendees can face a panel of top 5G suppliers in a head-to-head matchup. We'll have timer in hand to make sure the action keeps moving.

WHY ATTEND? The bandwidth, speed and low latency of 5G will enable B2B offerings from e-health care to smart city services to autonomous fleets — not to mention opportunities for partners to upgrade hardware from phones to IoT sensors. But just how real are 5G services now versus “pre-5G,” and in which cities? In this NEW Thunderdome, we’ll put suppliers of 5G mobile services in the hot seat. The goal: help partners to build client road maps for hardware/infrastructure upgrades and enable them to visualize opportunities for real-world applications of this game-changing new technology.

You will hear from the following suppliers during this session:

Amelia Powell, 5G Product Marketing Manager, Verizon Business Group

Mishka Dehghan, VP, 5G Development, Sprint Business

Open to all attendees and exhibitors. 

4:15pm - 5:30pm 75 mins
Info
Channel Partners Studio
Channel Partners Studio Interviews

Location: Concourse Level, Hall A, Booth 643

Schedule

4:15 - 4:30 p.m. 

4:30 - 4:45 p.m.  RingLogix

4:45 - 5:00 p.m.  Datto

5:00 - 5:15 p.m.  Ingram Micro Inc.

5:15 - 5:30 p.m.  

Open to all attendees and exhibitors.

4:30pm - 6:00pm 90 mins
Info
Networking
Diversity & Inclusion Business Resource Group Happy Hour

Location: Marriott Marquis, High Velocity, V-Lounge

Join  this new business resource group to learn about what promotes diversity and inclusion in the cloud services channel. Not sure if you belong? Are you a business person in the channel who celebrates a variety of viewpoints and experiences? Do you want to harness a mix of characteristics and life experiences to promote self-advocacy, empowerment and shared success? Then we want to meet you!

Please note: this event is not hosted by Channel Partners Evolution

Open to all

4:40pm - 5:20pm 40 mins
Info
Channel Futures Theater
Inside Partner Programs: Channel Chief Roundtable
  • Moderator Kris Blackmon - Content Director, Channel Trends, Channel Futures
  • Panelist Scott Barlow - Vice President of Global MSP, Sophos
  • Panelist Mike LaPeters - Vice President of Worldwide MSP & Channel Operations, Malwarebytes
  • Panelist Ayesha Prakash - Head of Worldwide Channels and Partnerships, Flashpoint

Location: Concourse Level, Hall A, Booth 325

The IT channel is evolving at record speeds, and new technologies and business models are causing many vendors to reevaluate their approach toward their partner programs. In an age of cloud, automation, AI and more suppliers than ever before, how do channel chiefs need to change their thinking — and what impact does it have on partners? Join Ayesha Prakash from Flashpoint, Scott Barlow of Sophos and MalwareBytes’s new channel vice president Mike LaPeters to hear about their approach to partner programs in 2019 and beyond.

Open to all attendees and exhibitors. 

5:00pm - 5:50pm 50 mins
Info
Security Track presented with Dark Reading
Community Advisory Board & MSPmentor Closed Meetup

Location: Concourse Level, Hall A, Roosevelt Room

Inaugural meetup of the 501er Community leadership. 

By invitation only.

5:00pm - 5:50pm 50 mins
Info
Thunderdome
Go Inside the Channel Partners Thunderdome: UCaaS
  • Ringmaster Bryan Reynolds - Director, Sales Operations, TBI
  • Inquisitor Chris Donlan - Solutions Architect, SD-WAN Evangelist, MicroCorp
  • Inquisitor Andrew Griffiths - VP of Business Development – CcaaS and UCaaS, Telarus
  • Inquisitor Christine Sanni - Mid-Atlantic South, Channel Manager, Intelisys

Location: Concourse Level, Hall A, Lincoln Room

No steel cages here, just a forum where attendees can face a panel of top UCaaS suppliers in a head-to-head matchup. We'll have timer in hand to make sure the action keeps moving.

WHY ATTEND? UCaaS systems that bring all of a customer’s communication channels onto a single platform are productivity game-changers. And there are a lot of options. In this popular Thunderdome you can explore which supplier best gathers voice, instant messaging, video conferencing, contact centers and UC-connected apps and then allows access from any device — in a way tailored to your customer base and business model.

You will hear from the following suppliers during this session:

Mario DeRiggi, Senior Vice President Channel Sales & Business Development, Vonage Business 

Jim McGarry, the UCaaS Channel Director, Central Region, Mitel

John Young, EVP Global Sales, NetFortis 

Wade Wing, Director, US Channels, Intrado (Formerly West)


Open to all attendees and exhibitors. 

5:30pm - 5:50pm 20 mins
Info
Channel Partners Studio
Opportunities for the Modern Solution Provider: Responding to Threats! sponsored by Solarwinds MSP UK

Location: Concourse Level, Hall A, Booth 643

Is the market maturing or has it already matured? With so many changes in the way customers consume services, what does a solution provider need to know now to be relevant going into 2020? How do you optimize your portfolio of products/services to respond to the “as-a-service” ecosystem? What are the new and emerging ownership models for the major channel services providers and what do they mean for MSPs? What challenges, threats and opportunities lie ahead in the latest iteration of service delivery? Get a real-world perspective with actionable insights from Dave Sobel, senior director of MSP evangelism at SolarWinds MSP as he tackles these questions for the modern solution provider.

Speaker: Dave Sobel, Senior Director, MSP Evangelism,  SolarWinds 

Open to all attendees and exhibitors.

6:10pm - 6:30pm 20 mins
Info
Channel Partners Studio
Power up your MSP Profits with Ingram Micro Security sponsored by Ingram Micro

Location: Concourse Level, Hall A, Booth 643

Learn how Ingram Micro can help solve today’s MSP challenges, increase your profits and support your transformation initiatives. Let’s talk about where the market is headed, how to adapt and how the Ingram Micro Cloud Marketplace can provide speed and scale while supporting your security practice.

Speaker: Craig Weir, Director of Cloud Sales, Ingram Micro 

Open to all attendees and exhibitors. 

6:30pm - 9:00pm 150 mins
Info
Networking
MSP 501 Awards Dinner presented by Channel Futures

Location: Level 1, West Salon

Join us at our 2nd annual awards dinner where we will honor and toast the 2019 class of MSP 501 Award Winners!

Agenda

  • 6:30 - 7:30 p.m. Cocktail Reception
  • 7:30 - 9:00 p.m. Dinner & Awards
  • 9:00 - 10:00 p.m. After Party Reception

Separate registration required

9:00pm - 10:00pm 60 mins
Info
Networking
MSP 501 Awards After Party

Separate registration required.

Showing of Streams