June 7, 2022
Digital Symposium11 am - 4:30 pm ET | 8 am - 1:30 pm PTkeyboard_arrow_right
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Day One - EST/EDT (Eastern Daylight, GMT-4)
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Day One - EST/EDT (Eastern Daylight, GMT-4)
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11:00 - 11:055 mins
Chairperson's Opening Remarks
- Deborah Yao - Editor, AI Business
11:05 - 11:3025 mins
Superhuman Conversational AI
- Yariv Adan - Director of Product Management, Google Cloud Conversational AI, Google
11:30 - 11:5525 mins
Bringing AI and Machine Learning into Operation
- Audrey Reznik - Sr. Principal Software Engineer, Red Hat
11:55 - 12:3035 mins
Panel: Taking Conversational AI From a Customer Service Tool to Improving Operations, Employee Satisfaction, and ROI
- Deborah Yao - Editor, AI Business
- Neslihan Kilic - Conversational AI Specialist (Product Manager), General Motors
- Natalia Konstantinova - Staff Data Scientist, BP
12:30 - 13:0030 mins
30-minute break
13:00 - 13:055 mins
Chairperson's Welcome Back
- Deborah Yao - Editor, AI Business
13:05 - 13:3025 mins
Best Practices and Trends in Conversational AI
- Arte Merritt - Conversational AI Partnerships, AWS
13:30 - 14:0030 mins
Panel: Is Empathy, Knowledgeability and Multi-Modal Understanding of Chatbots Still the Most Important Areas We Need to be Advancing?
- Deborah Yao - Editor, AI Business
- Shadi Baqleh - Chief Operating Officer, Deepgram
- Purva Shanker - Senior Associate Software Engineer, Capital One
14:00 - 15:0060 mins
60 minute break
15:00 - 15:055 mins
Chairperson's welcome back
- Deborah Yao - Editor, AI Business
15:05 - 15:3025 mins
The Fundamental Role Data Sets Play in Fueling Our Systems and Business Decisions
- Vaibhav Verdan - Analytics Leader, AstraZeneca
15:30 - 16:0030 mins
Fireside Chat: What Future Capabilities of Conversational AI Lie Untouched?
- Deborah Yao - Editor, AI Business
- Harish Srigiriraju - Principal Engineer, Verizon
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