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Conversational AI Digital Symposium
June 7, 2022
Digital Symposium11 am - 4:30 pm ET | 8 am - 1:30 pm PT
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Day One - EST/EDT (Eastern Daylight, GMT-4)

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Day One - EST/EDT (Eastern Daylight, GMT-4)

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11:00 - 11:05
Chairperson's Opening Remarks
11:05 - 11:30
Superhuman Conversational AI
11:30 - 11:55
Bringing AI and Machine Learning into Operation
11:55 - 12:30
Panel: Taking Conversational AI From a Customer Service Tool to Improving Operations, Employee Satisfaction, and ROI
12:30 - 13:00
30-minute break
13:00 - 13:05
Chairperson's Welcome Back
13:05 - 13:30
Best Practices and Trends in Conversational AI
13:30 - 14:00
Panel: Is Empathy, Knowledgeability and Multi-Modal Understanding of Chatbots Still the Most Important Areas We Need to be Advancing?
14:00 - 15:00
60 minute break
15:00 - 15:05
Chairperson's welcome back
15:05 - 15:30
The Fundamental Role Data Sets Play in Fueling Our Systems and Business Decisions
15:30 - 16:00
Fireside Chat: What Future Capabilities of Conversational AI Lie Untouched?
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