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Exhibitor Manual

Here you will find the relevant information and forms to complete for the event. If you have any questions, please contact Chloe at chloe.culver@informa.com. Please ensure you read each section carefully and meet the required deadlines. We look forward to working with you in making this a successful event!

Pre-Event Checklist


To ensure you have a smooth running and successful event please use the below checklist for your pre-event preparations:

  1. Check what your package includes
  2. Submit your completed H&S form - DEADLINE: 8th September
  3. Register your passes & order additional passes if needed - DEADLINE: 13th October
  4. Check what each of your passes allow
  5. Send me your logo & profile by the set deadline - DEADLINE: 8th September
  6. Order additional event services - DEADLINE: 13th October
  7. Book your accommodation
  8. Schedule your deliveries
  9. Check the event timings (including set-up and breakdown)
  10. Apply for your visa
  11. Couldn't Find What You Are Looking For?
  12. Read our sustainability & insurance information

Further Information

Please read the below details on how to complete the above checklist to ensure you are fully prepared for the MVNOs Europe show in November.

YOUR STAND - TABLE TOP

Your table top stand will come with:

Your table top stand will come with:

  • 2 x chairs
  • 1 x trestle table (draped)
  • 1 x Power socket

There is space for a pop-up banner or roller banners but they have to stay within your space. 

Please also note that all table top exhibitors are strictly prohibited from hanging or sticking anything to the walls of the hotel. 


The POD package includes the following items:

  • Approximately 2sqm (including pod)
  • 1 x stools
  • 1 x power socket
  • 1 x banner with your own branding (* Please submit the banner artwork to Chloe by Monday, 14th September. Specifications of artwork are in the guide.)

Please read the guide linked below carefully for all the stand details. 

STAND GUIDE
HEALTH & SAFETY - Deadline: 13th October

You must complete a Health and Safety Form and send it back to Chloe by Tuesday 13th October.

CLICK HERE TO DOWNLOAD HEALTH & SAFETY FORM.

Please note that you cannot have any items/banners higher than 3m.

LOGO & PROFILE - Deadline: 8th September

Please email the most up to date version of these types of logos and profile to Chloe.

1. ai. eps Logo - high res file for banners
2. Jpeg Logo - low res file for website
3. 50-100 word company logo - for website 

Check your current listing HERE

PASS REGISTRATION - Deadline: 13th October

The process for registering your passes this year has changed. Please see our how to guide on the steps needed to register your attendees.

You should have received a welcome email with your registration link but if you can't find this please let Chloe know.

The deadline for you to register your passes is Tuesday 13th October.

Please DO NOT send us your pass information via any means as this is now all done by yourself through the Visit GES N200 system.

GUIDE TO REGISTERING YOUR PASSES
WHAT DOES EACH PASS ALLOW?
  • Delegate pass – Allows full access to the conference, exhibition and lunch
  • Speaker pass – Speakers will be automatically registered for a full access pass. Speaker passes, if any, are deducted from your allocation.
  • Exhibitor pass - Allows access to exhibition only.
EVENT SERVICES

AV: Should you require additional AV services or want to order AV for the event please contact Jonathan Ruttley via jonathan@threesixtyevents.co.uk.

Graphics Printing: Please contact Jill from BlueAnt via Jill@blueantdesign.com should you wish to order graphics for your exhibitor area.

Internet: There will be Wi-Fi provided during the event, however, should you require wired line connection information for this will be available shortly.

Exhibition Cleaning: The venue will clear the rooms at the end of Day 1 and refresh for Day 2. Once the event comes to its conclusion, exhibitors are expected to clear their areas and leave the space as they found it. 

VENUE & ACCOMMODATION

VENUE

ILEC Conference Centre
47 Lillie Road
London
Greater London
SW6 1UD
United Kingdom

ACCOMMODATION

The cost of accommodation is not included in your pass.

We have special rates with the conference hotel and others nearby which you can book via the link below:

Please book your accommodation using the link here.

TRAVEL

The cost of any flights, trains or transfers are not included, please arrange your own travel if necessary.

BOOK YOUR ACCOMMODATION!
DELIVERIES

EXHIBITION FREIGHTING GSM

We strongly recommend that you use the Official Freight handler Exhibition Freighting GSM for this event. The contact details for EF GSM are below:

Lyn Morna
Email: lyn@ef-gsm.com
Tel: +44 (0) 1732 885131
Fax: +44 (0) 1732 886689
www.ef-gsm.com 

CLICK HERE FOR MORE INFORMATION ON EF-GSM INCLUDING THEIR ORDER FORM

CLICK HERE FOR EF_GSM DELIVERY LABELS

YOUR OWN SERVICE PROVIDER

If you choose not to use the official freight handler, please use the following delivery instructions:

  • Goods can be delivered up to 3 working days before your event.
  • All items must be correctly labelled (Please use the delivery labels below).
  • Informa Tech & the venue cannot clear any customs for any event nor are they responsible for any delays.
  • Informa Tech & the venue cannot be held responsible for the shipping of any equipment nor are they responsible for the collection and receipt of any deliveries.
TIMINGS

Registration Opening Times:

Tues 10th Nov:           7.30am – 7.00pm*
Weds 11th Nov:         7.45am – 5.40pm*

Exhibition Opening Times:                                   

Tues 10th Nov:           7.30am – 7.00pm*
Weds 11th Nov:         7.45am – 5.40pm*

Event – Conference - Please see the website for the latest agenda timings. Please note that these may change and a final programme will be sent out the week before the event.





VISA INVITATION LETTER

If you need a visa to attend the event, please complete the following information to obtain a visa invitation letter:

Full name on Passport:
Job Title & Company:
Passport number:
Passport issue date:
Passport expiry date:
Place of Issue:
Nationality:
Date of Birth:

Please send your completed details to Chloe so we can send you a personal letter of invitation to assist with your application.

COULDN'T FIND WHAT YOU WERE LOOKING FOR?

If you still have any questions please feel free to contact me, my full details below are below:

Chloe Culver
Email: chloe.culver@informa.com

ADDITIONAL POLICIES

CODE OF CONDUCT

Informa Tech is dedicated to providing an inclusive and safe event experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, nationality or religion. We do not tolerate harassment of participants in any form. We are a diverse community of professionals, and we conduct ourselves professionally. Please be considerate and careful with your words and actions. Exhibitors in the expo hall, evening party hosts and organizers of concurrent activities should be aware they are subject to the code of conduct. Exhibitors and party hosts may not promote sexualized or offensive imagery or activities. Exhibition and party staff should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment. Participants asked to stop any behavior are expected to comply immediately. If a participant or sponsor engages in behavior that violates this code of conduct,  Informa Tech staff may take action they deem appropriate, including warning the offender or expulsion from the event with no refund.

SUSTAINABILITY

Informa Tech is committed to a role of environmental and sustainable leadership in every aspect of our business and recognises the responsibilities we have to our employees, our customers, our suppliers, the communities we work within and the environment as a whole.  
Our contribution to a sustainable and environmentally harmonious society is based upon best practice and covers:
Environment: We use recycled materials for office and event documentation and reduce the use of plastics in all our event collateral
Community: To encourage sustainable development in the wider business we endeavour to utilise environmentally accredited venues and support regional agricultural practice by insisting on using locally grown produce for catering at all our large events.
Relationships: Informa Tech has developed an alliance with the Carbon Neutral Company and as a further example of our customer centricity, we strive to locate our events central to where we feel the majority of attendees originate.