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2021 Glotel Categories

Advancing Artificial Intelligence

As the transformation of the network into a software environment progresses rapidly, so do the opportunities to use artificial intelligence to augment it. The most significant AI advance in a telecoms context will win this award. This could include network management, customer experience management or general applications.

Automation Initiative of the Year

The management, optimisation and security of networks is becoming ever more automated as their complexity increases. This award will be won by the product, project or outcome that demonstrates the best use of automation in a telecoms context. We will also consider related automation initiatives such as autonomous vehicles.

Best Operator 5G Innovation

Now that 5G is a commercial reality, it’s down to the operators to bring it to the market in the most appealing ways possible. This award will go to the operator that has demonstrated the most innovative approach to using 5G in order to bring products and services to market. Evidence of this could be commercial or technological, but the winning entry will need to show it has used 5G to make a significant difference to its business and its customers.

Best Vendor 5G Innovation

It’s still early days in the 5G cycle and there is plenty of room and time for vendors to improve their 5G offerings. This award will go to the telecoms vendor that has developed the best new technology or service that raises the bar for 5G. The winning entry could involve entirely new features or just more efficient use of existing ones, but will need to demonstrate a significant contribution to the advancement of 5G on the whole.

Best Digital Transformation Project

Digital transformation is a broad concept encompassing all the ways in which businesses can move their products, processes, communication and underlying culture into the digital age. In the context of telecoms this has become especially critical in the smartphone era as consumer expectations have rapidly shifted in the digital direction. This award will be won by the project that has done most to bring about digital transformation in an organisation and can best demonstrate the resulting benefits.

Best Operator

The telecoms industry is ultimately about operators (or carriers as they’re sometimes called) so it seems only right that they be recognised in these awards. The winner will be the operator that can best demonstrate significant achievement over the past couple of years by whichever KPIs you want it to be judged. These could include business growth, technological achievement or product innovation.

BSS/OSS transformation excellence

Telecoms consumers are becoming increasingly demanding when it comes to the value, flexibility and relevance of their communications services. For telecoms companies BSS is the frontline technology for interacting with their customers and therefore is more business-critical than ever. Meanwhile it’s also vital that OSS provides the agility to allow operators to meet demand. This award will go the BSS and/or OSS initiative that demonstrates the greatest innovation and commercial benefit to its users.

Connecting the Unconnected

A surprising proportion of the global population still have limited access to communication technologies, which have been consistently shown to improve independence, productivity and standard of living once acquired. Judges will be looking for evidence of uptake within the groups addressed and the benefits provided as well as innovation in the use of the network, equipment, products, solutions or service provision.

Consumer IoT Initiative of the Year

As the Internet of Things finally enters its commercial phase, this award will recognise any initiative that develops IoT in a consumer setting. Successful entries are likely to be those that demonstrate significant advancements in the technology of IoT or those that realised significant commercial benefits. Typical consumer IoT implementations include: smart devices, smart home and connected cars.

Digital Transformation Innovation

As the concept of digital transformation matures, do does the understanding of what it really means in a telecoms context. This award will be won by the concept, product or project that demonstrates the greatest innovation around that concept Unlike the digital transformation project category pre-commercial projects can apply for this award, but you will need to demonstrate how it will eventually be commercialised.

Fixed Network Evolution

This award recognises excellence in the field of residential, wholesale or enterprise fixed broadband – such as FTTH or A successful entry will demonstrate how network innovations are delivering new levels of service quality for customers; generating new revenue streams or business models; or disrupting competitive markets. Ideal entrants would be from ISPs, cable operators, fibre providers or network solutions vendors.

Ground-breaking Virtualization Initiative

NFV and SDN have rapidly moved from concept to trial to real-world implementation. Virtualization will be a cornerstone of the next generation of telecoms technology and the time to invest in it is now. This award will be won by the virtualization initiative or project that is shown to have done the most to move things forward in the area of virtualized network functions and advance the general cause of virtualization in the context of telecoms.

Industrial IoT Initiative of the Year

As the Internet of Things finally enters its commercial phase, this award will recognise any initiative that develops IoT in an industrial setting. Successful entries are likely to be those that demonstrate significant advancements in the technology of IoT or those that realised significant commercial benefits. Typical industrial Io

Most Innovative Cloud Service

Telcos aren’t just using the cloud to manage their networks, they’re increasingly looking to provide cloud services to their enterprise and consumer customers. The winner of this award will be the cloud service that can demonstrate its practical and/or commercial benefit to the telecoms industry and its customers, whether that’s in the backend or as a marketable product.

Most Innovative Cloud Technology

5G has made the cloud more important than ever for the telecoms industry, so technologies that both improve the performance of the cloud and tailor it specifically for telcos are vital. This award will go to the technology that has done the most to achieve this in the past 12 months and can demonstrate how it has made a difference to the industry.

Managed Services Innovation of the Year

As the telecoms industry becomes ever more complex, CSPs are increasingly turning to managed services to help them stay on top of it. This award will be won by the entry that can demonstrate innovation in managed service provision resulting in the most significant benefit to the customer. This could be any kind of managed service and any kind of telecoms customer.

Mobile Money Mastery

Telecommunications is revolutionising the way the world handles money from payments, to credit, to banking and every year there are significant breakthroughs in this area. The Mobile Money Mastery award will be presented to the company, product or initiative that demonstrates the greatest innovation in the provision of financial services via telecommunications networks and/or mobile devices.

Project Delivery Perfection

This new category is specifically designed to recognise a telecoms project that came to its conclusion in 2018 or 2019. No concepts, product launches or works-in-progress will be accepted, only completed project. The winner will be the one that can demonstrate the best business outcome at its conclusion, be that commercial, technological or whatever other KPI works for you.

Security Solution of the Year

Security frailties have repeatedly made headlines over the past 12 months, as such this category will award excellence cyber threats mitigation for to telecoms operators. Entries will demonstrate excellence in fields such as SS7 security, protection against fraudulent activity, DDoS mitigation, data protection, cloud security and everything in between. Judges will be looking to understand the threats prevented, the impact to business and the technologies utilised to defend networks.

Telecoms Transformation

This award focuses on any commercial or technological initiatives that have resulted in a significant improvement in communications service delivery. This category is unconstrained by technology type and is designed to reward any innovation in the telecoms space. Judges are looking for projects yielding substantial business gain to the CSP community.