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While 5G won’t be a formal standard for a while yet, the telecoms industry is already awash with ideas, requirements and use-cases for the next generation of wireless technology. This award will be given to the submission that has shown the most significant contribution to the collective drive towards a 5G standard either in the form of technological innovation, improved collaboration or simply helping define what it needs to include.
Artificial Intelligence is becoming an increasingly significant factor for the telecoms industry in a number of ways. The growing complexity and automation of networks and security requires real time management beyond human ability. Meanwhile the trend towards cloud-based ‘smart assistants’ puts significant additional burden on the network.
Digital transformation is a broad concept encompassing all the ways in which businesses can move their products, processes, communication and underlying culture into the digital age. In the context of telecoms this has become especially critical in the smartphone era as consumer expectations have rapidly shifted in the digital direction. This award will be won by the project that has done most to bring about digital transformation in an organisation and can best demonstrate the resulting benefits.
As it grows ever more challenging for businesses to differentiate their offerings to the market a truly impactful marketing campaign can provide a major boost. This award will be won by the company that has had the most effective marketing campaign over the past year. This could be TV, online, direct or any other medium for communicating with the market and the submission will ideally demonstrate the business benefit derived from it.
Telecoms consumers are becoming increasingly demanding when it comes to the value, flexibility and relevance of their communications services. For telecoms companies BSS is the frontline technology for interacting with their customers and therefore is more business-critical than ever. This award will go the BSS initiative that demonstrates the greatest innovation and commercial benefit to its users.
Connected cars are a major new frontier for the telecoms industry and one that no player can afford to ignore. This new category will reward CSPs vendors or even automotive players that can demonstrate the most significant commercial or technological initiative in the field of connected cars.
A surprising proportion of the global population still have limited access to communication technologies, which have been consistently shown to improve independence, productivity and standard of living once acquired. Judges will be looking for evidence of uptake within the groups addressed and the benefits provided as well as innovation in the use of the network, equipment, products, solutions or service provision.
Successful customer experience programmes can take on pivotal importance as competitive an industry as telecoms. Customer expectations are higher than ever and churn remains an expensive challenge. This award will go to the product, initiative or company that demonstrates the most effective customer experience solution and can illustrate the business benefits that came from it.
The telecoms industry is managing a societal change in how services are consumed brought around by the rise of over-the-top content and communications providers. This award recognises innovation in providing digital services to customers. Judges will be looking for success in providing an OTT offering, partnership or an alternative, delivering value for consumers and generating new revenue streams.
This award recognises excellence in the field of residential, wholesale or enterprise fixed broadband – such as FTTH or G.fast. A successful entry will demonstrate how network innovations are delivering new levels of service quality for customers; generating new revenue streams or business models; or disrupting competitive markets. Ideal entrants would be from ISPs, cable operators, fibre providers or network solutions vendors.
NFV and SDN have rapidly moved from concept to trial to real-world implementation. Virtualization will be a cornerstone of the next generation of telecoms technology and the time to invest in it is now. This award will be won by the virtualization initiative or project that is shown to have done the most to move things forward in the area of virtualized network functions and advance the general cause of virtualization in the context of telecoms.
As the Internet of Things finally enters its commercial phase, this award will recognise any initiative that develops IoT on a technological and/or commercial basis. Successful entries are likely to be those that demonstrate significant advancements in the technology of IoT – from embedded modules to LPWAN to cloud support – or those that realised significant commercial benefits. Any area of IoT will be considered, from industrial, to connected car to smart home.
As the telecoms industry becomes ever more complex, CSPs are increasingly turning to managed services to help them stay on top of it. This award will be won by the entry that can demonstrate innovation in managed service provision resulting in the most significant benefit to the customer. This could be any kind of managed service and any kind of telecoms customer.
Over and above the specific benefits of NFV the cloud looms large on the telecoms horizon. Whether its software defined networking, ‘as a service’ business processes or simply the greater demand on the network generated by the need to mobile or IoT devices to constantly communicate with the cloud this is one of the defining technological tends of our time. The winner will be the submission that demonstrates the most innovative approach to the cloud in the past 12 months.
The winner of this award will be the submission that has demonstrated the greatest innovation in the development and/or implementation of operation support systems. This could cover network management, service assurance or even customer care and judges will be looking for submissions that demonstrate genuinely fresh thinking in this area and evidence that the innovation had a concrete impact once implemented.
Security frailties have repeatedly made headlines over the past 12 months, as such this category will award excellence cyber threats mitigation for to telecoms operators. Entries will demonstrate excellence in fields such as SS7 security, protection against fraudulent activity, DDoS mitigation, data protection, cloud security and everything in between. Judges will be looking to understand the threats prevented, the impact to business and the technologies utilised to defend networks.
This award focuses on any commercial or technological initiatives that have resulted in a significant improvement in communications service delivery. This category is unconstrained by technology type and is designed to reward any innovation in the telecoms space. Judges are looking for projects yielding substantial business gain to the CSP community.
TV and video are increasingly being consumed on an on-demand basis over telecoms networks. This award will go to the CSP or vendor that can demonstrate the most significant product or strategy that directly contributed to a successful operator TV or video service
Virtual reality and augmented reality are becoming real-world technologies that are reliant on telecoms technologies to reach end users. This new category will recognize excellence in either VR or AR though the implementation of hardware, connectivity or support technologies and services.