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Tamara Lohan
Founder & CEO at Mr & Mrs Smith

Profile

Tamara is Founder and CEO of Mr & Mrs Smith, the boutique hotel booking specialists. An entrepreneur with a background in marketing and technology, she co-founded Mr & Mrs Smith with her husband James, and has been responsible for evolving the company’s digital infrastructure ever since. Pivoting from publishing house to online travel agent in 2005, as CTO she oversaw the development of Mr & Mrs Smith’s in-house booking engine and proprietary availability-management systems, iOS app, Alexa voice skill and responsive global website. In 2016 Mr & Mrs Smith acquired a villa company, and in 2018 an experiences company called SideStory. Today, Smith has more than 1.5 million members worldwide. Tamara and her husband were awarded MBEs for services to the British travel industry. In 2018 Mr & Mrs Smith raised £6m through crowdfunding on Crowdcube - it was both one of the fastest and highest raises seen on the platform to date.

Tamara Lohan's Network

Agenda Sessions

  • Panel discussion: Re-imagining customer engagement

    10:10

Speakers at this event