Mike Flanagan

CIO/CTO at Pivot

Speaker

Mike Flanagan became Pivot CIO/CTO in 2018. He joined Pivot in May 2016 as the Executive Vice President of Integrated IT Services Portfolio & Technology Solutions focused on developing end user managed services and managing Pivot’s unified portfolio across 6 focus areas for digital transformation (workplace experience, network optimization, cloud transformation, security fortification, application modernization and end user experience (contact center)). Mr. Flanagan is responsible for continually developing and launching industry-leading advanced services that position Pivot as a leader in the IT services industry.

Prior to joining Pivot, Mr. Flanagan spent over 20 years at CompuCom working in various Business Development, IT Operations, Professional Services and Integration Center Services roles. Most recently, he served as the VP of End User Managed Operations Services, Product Development, and Strategic Direction in CompuCom’s largest business Unit: End User Enablement. Mr. Flanagan was responsible for maintaining and growing CompuCom’s $759 million EUE services portfolio, which was accomplished by developing and launching new services and managing an industry-leading service delivery capability for End Point Operation Management services.

Prior to joining CompuCom, Mr. Flanagan spent 10 years in the Telco repair business at CTDI responsible for new product development and operational management for repair of central office and cellular-based equipment.

Mr. Flanagan also has participated in hundreds of strategic development and planning sessions with industry analysts and key leaders of large Fortune 1000 enterprise clients. Mr. Flanagan brings extensive enterprise experience in IT services development and service delivery management to the Pivot leadership team.