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Global Carrier Billing Summit

17 - 18 September 2024
Amsterdam, Netherlands

Jason Masai
Interim Head of Digital Product at M-Pesa Africa


Digital leader with over 15 years experience in leading Product management, Business Strategy, execution, Digital product design, User Experience Design, Customer Experience, Product Innovation and Digital Transformation in Financial services, Telecoms and Fin-tech.

At M-Pesa Africa, a pioneering mobile money wallet and Africa's number 1 Fintech, I am accountable for the Product Vision and road map for the M-Pesa #superapp providing Product leadership to Product Owners, Developers and local market teams across 4 Vodacom markets.

I am also responsible for working with local market teams to develop and execute go to market plans, conducting end user research to drive uptake and engagement. As a product person I also interface between customer needs discovery and engineering, ensuring that we build with a purpose and reason that resonates with how the market is evolving.

Competencies :
Digital Transformation I Product Design I Digital Innovation | Digital Marketing | Digital Financial Services | Customer Experience | Product Development | Market research I Customer Life Cycle Management I Product Management I Product Marketing | Payments I E-Commerce I Customer Value Proposition | Data Analysis I Scrum I SAfe | Agile Methodologies | Business Strategy & Execution | Change Management | Risk Management | Stakeholder Engagement | Tech Vendor Management I Business strategy I Design Thinking I B2B I B2C I Mobile Lending I CX I Partnerships I UX I Cross functional team leadership