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Informa

08:00 11:00 (180 mins)

Main agenda

Registration opens

08:50 09:00 (10 mins)

Main agenda

Chairman’s opening remarks

  • Chairman Michael Hunt - Director, Mobile Technology Consulting

09:00 09:40 (40 mins)

Main agenda

HOT SEAT PANEL: Examining the increased MNO sub-brand initiatives and what this means for MVNOs

  • Is the increased number of MNO sub-brands monopolizing potential MVNO niches?
  • Examining this MNO strategy and discussing the costs of distribution, marketing and management of a second brand vs hosting an MVNO?
  • How will MVNOs ensure continued market penetration against sub-brands with greater MNO support?
  •  Is this a model which mature MVNOs could adopt for their businesses too?
  • Moderator Andrew Kloeden - Principal , Analysys Mason
  • Speaker Jasper de Rooij - Managing Director, Simpel
  • Speaker Grazyna Piotrowska-Oliwa - CEO, Virgin Mobile Poland
  • Speaker Marios Antoniou - Senior Engineer, CYTA
  • Speaker Karolina Walo - Head of Prepaid Team, PLUSH – Polkomtel, Poland

09:40 09:55 (15 mins)

Main agenda

MVNO OnDemand - Seize The Day!

  • How to differentiate and grow in a saturated B2C market
  • The business of family, the under-served and things - the hidden opportunities
  • Innovation and agility are the USP of MVNOs - with case studies
  • Be more Uber, less MNO
  • Speaker Gary Bunney - CEO, MDS

09:55 10:15 (20 mins)

Main agenda

Key MVNO characteristics that differentiate your business in the market

  • Examining which European MVNOs have been successful and why
  • Understanding the need for a balanced MVNO & MNO relationship
  • What makes Simpel an MVNO leader in the Netherlands?
  • Speaker Jasper de Rooij - Managing Director, Simpel

10:00 10:15 (15 mins)

Main agenda

How can MVNOs respond to the rise of Apps?

  • Identifying the top apps influencing the telco market
  • How is the industry responding to Whatsapp?
  • What are the key strategies for overcoming the challenges brought about by apps to the MVNO market?
  • Speaker Chris Tooley - CEO, LycaMobile

10:25 11:25 (60 mins)

Main agenda

Morning Break & Speed Networking

11:25 12:05 (40 mins)

Main agenda

Identifying new business opportunities in the IoT & M2M market

  • Reviewing the existing telco involvement within the IoT & M2M space
  • Discussing profitable opportunities for MVNOs to explore beyond the automotive sector
  • Who is already thinking outside the box and leading the way for MVNOs?
  • Moderator Renato Andrade - Independent MVNO consultant, Acqua Telecom
  • Speaker Marios Antoniou - Senior Engineer, CYTA
  • Speaker Jörg Henkel - Senior Expert - Wholesale Business Development Manager, Deutsche Telekom
  • Speaker Ian Ginn - Founder/Director, IFG Consulting Ltd

12:05 12:20 (15 mins)

Main agenda

Telecommunications meets Energy Services – the way into Smart Homes business?

  • Examining how the future of telco players includes Smart Homes and IoT services
  • How multi-product strategies models will ensure growth within your business
  • What are the growth opportunities within these specific markets?
  • How can MVNOs tap into this industry further – smart metering for example?
  • Speaker Claudio Dolce - CEO, Smartplay

12:20 12:35 (15 mins)

Main agenda

Reviewing the international numbering resources available to MVNOs and MVNEs

  • Understanding the standard numbering resources and how this will be influenced with the rollout of eSIM
  • Discussing the opportunities and challenges related to international numbering
  • How will non-geographic specific numbers and sims benefit MVNOs and MVNEs
  • Who are the non-traditional players acquiring numbers?
  • Will this create greater competition within the market?
  • Speaker Frederic Werner - Senior Communications Officer, International Telecommunication Union (ITU)

12:35 12:50 (15 mins)

Main agenda

Increasing service reliability and customer experience through multiple SIM failsafe options

  • Discussing how MVNOs from new markets managed to differentiate themselves and compete in MNO dominant Eastern European countries
  • Understanding the benefits of “Always Best Connect” (ABC) models and coverage
  • How do MNOs benefit as the failsafe?
  • Speaker Nikita Kurakin - EPC Expert, Sberbank-Telecom Ltd.

12:50 13:05 (15 mins)

Main agenda

How to drive MVNO business, optimise network performance and optimise performance for data-hungry subscribers

  • Analysing the increased demand for unlimited data plans and increased operational costs of a mobile network
  • How to optimise costs with seamless Wi-Fi offload and keeping subscribers always best connected
  • How to use mobile device analytics and big data to ensure devices are always choosing the best network, for higher customer satisfaction and reduced churn
  • Understanding the data driven software addressing these key issues and driving MVNO business forward
  • Speaker Pat Hume - CCO, iPass

13:05 13:35 (30 mins)

Main agenda

HOT SEAT PANEL: With 5G comes greater opportunities

  • Outlining 5G potentials and the opportunities available with higher speeds
  • Does this open the market up to the integration of Virtual Reality & Augmented Reality development and usage?
  • How will 5G enable eSIM and can an eSIM revolution happen without 5G access?
  • How and when will 5G reach MVNOs in order to monetise on these new opportunities?
  • How will end to end quality be facilitated?
  • Will 5G bring about further network slicing and how will this impact the telco market?
  • Moderator Ian Ginn - Founder/Director, IFG Consulting Ltd
  • Speaker Simone Keglovics - General Counsel - Senior Head of Wholesale & Regulatory, Drei Austria
  • Speaker Francois Verzele - Wholesale Director, Orange Belgium & Luxembourg

13:40 14:30 (50 mins)

Main agenda

Lunch Break

15:10 15:25 (15 mins)

Main agenda

MVNO consumer retention and increased ARPU

  • What are the key demographic factors necessary for accurate and targeted content and services?
  • How do the stakeholders involved benefit from multifaceted lock screen tech?
  • How will this technology create a new revenue stream for MVNOs
  • Reviewing case study examples of ThumbTom within the telco market
  • Speaker Clayton Hayward - Co-Founder, ThumbTom

15:25 15:40 (15 mins)

Main agenda

How to approach a new market with limited MVNO penetration

  • How to compete with low half priced “fleets” in Hungary
  • What does determine the market positioning?
  • Find a niche, use your existing (non-mobile) customer base and/or build on your sales capabilities?
  • What were the challenges faced and how did the MNO players respond?
  • Where to start: discussing the A – Z basics of establishing a successful MVNO in Eastern Europe
  • Are there still regulations that limit the number of MVNOs in the market?
  • What are the next steps to continue growth?
  • Speaker Lajos Varga - Marketing and Wholesale Director, Netfone

15:45 16:10 (25 mins)

Main agenda

Afternoon Break

16:10 16:25 (15 mins)

Main agenda

Why B2B services present valuable opportunities for new, small scale MVNOs

  • Are B2B customers higher value compared to B2C customers and why?
  • How to succeed in Northern Europe and redefine company culture
  • What further awareness is needed for greater B2B MVNO success in B2B endorsing countries i.e.: UK and Southern Europe
  • Identifying the business opportunities in working with smaller companies
  • Speaker Nick Wootten - Head of MVNOs, EE

16:30 16:45 (15 mins)

Main agenda

How MVNOs have an opportunity to further develop tailored offerings for the B2B sector

  • Discussing the increased need for the virtualisation of the work processes
  • Will investments in Big Data and A.I. enable greater overall cost savings?
  • Speaker Tomi Saario - CEO, Aina

16:50 17:30 (40 mins)

Main agenda

ROUND TABLE DISCUSSION: New Niche markets in an era of millennials

  • What new opportunities have MVNOs identified targeting teens and young adults?
  • Discussing the services bundled new with unlimited social media access
  • How has this strategy increased their competitive advantage within the market?
  • Examining the opportunities for cable TV operators to gain a greater share of the telco market
  • What other non-traditional telco players should the industry be weary of?
  • What should MVNOs do – how should they respond to alternative market players?
  • Moderator Ian Streule - Principal, Analysys Mason

17:30 17:30 (0 mins)

Main agenda

End of Day 2