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Open RAN North America
6-7 December 2023
Embassy Suites by Hilton Frisco Hotel & Convention Center,
Frisco, Texas

Exhibitor Manual

The Exhibitor Manual will provide you with all the relevant information you may need for the event, so please make sure you read through each section carefully before the event and meet any applicable deadlines.

Event Information

Venue Details

Embassy Suites by Hilton Frisco Hotel & Convention Center

7600 John Q. Hammons Drive

Frisco, TX 75034

United States

Website: click here

The exhibition will be taking place in the Frisco 8 room which will be located on the First Floor

The conference sessions will be taking place in the Frisco 9 room also located on the First Floor.

Event Timings


5th December 3:00PM - 5:00PM


6th December

Registration: 08:00AM - 5:30PM
Exhibition: 08:00AM - 6:30PM
Conference: Please see the agenda here 
Drinks Reception: 5:30PM - 6:30PM

7th December

Registration: 08:30AM - 3:00PM
Exhibition: 8:30AM - 4:00PM
Conference: Please see the agenda here


7th December4:00PM - 5:00PM

*IMPORTANT: Please note that these timings are subject to change


  1. Submit an .ai or .eps logo and a .jpeg or .png logo to Customer Success as soon as possible 
  2. Book your accommodation at the venue by the 8th November 
  3. Complete this electronic HEALTH AND SAFETY FORM by 10th November.
  4. Register your staff by 13th November.
  5. Order any additional AV services if required by the 21st November.
  6. Review our additional policies

Exhibition Details

Exhibition Room

Exhibition Room Details:

  • Room: Frisco 8
  • Floor: 1st Floor
  • Floor covering: Carpet


Exhibitors should man their stands at all times, including during coffee breaks, lunches and receptions. Items left on the stand unattended i.e laptop computers are the responsibility of the Exhibitor. Informa Tech take no responsibility for any loss or damage.

To access the event floorplan please click here

Your Stand - Table Top

Your Table Top stand includes:

  • 3m x 2m floorspace
  • One 6ft table with conference cloth, two chairs, wastebasket and access to power

Should you wish to order anything additional, please download the form here to directly order from the venue AV supplier. The deadline for submitting your orders is the 21st of November 2023.

Please also note that all Table Top exhibitors are strictly prohibited from hanging or sticking anything to the walls of the hotel.

Compulsory Responsibilities

Submit your Company Profile & Logo

If you have not already done so, please email the most up to date version of the below types of logos plus your company profile to as soon as possible.

  • .ai or .eps file for banners
  • .jpeg or .png or .pdf file for website

If you need to make any changes, please email

Complete the Health & Safety Form

Please ensure that you read for the full guideline on table top exhibitors HERE and complete the Health and Safety questionnaire HERE by the 10th of November 2023.

Register Your Staff

All staff must be registered on Exhibitor Portal. After your welcome email from us you will receive an email from enabling you to register your staff.

Please ensure you register your staff no later than 13th November.

If you need a visa to attend the event, please contact who can assist you with receiving the letter to support your VISA application.

Further Information


We are using the event platform Swapcard for the OpenRAN North America event app, primarily for networking.

You will receive a welcome email directly from Swapcard ( when the platform goes live closer to the event days.


Boxes/packages may be sent for arrival a maximum of 48 hours prior to group arrival and will be marked with the responsible party's name, Group name, plus "Hold for arrival date of Sunday, December 3, 2023".

There will be a handling charge as follows:

  • Boxes up to 36" x 24" x 24" - $15 per box
  • Large boxes/display cases - $25 per box
  • Pallets - $250 per pallet

Additional labor charges may be incurred depending on the size of the shipment, at the discretion of the hotel. Hotel will not be responsible for any shipping charges, damages or loss to any packages or boxes.



Informa Tech is dedicated to providing an inclusive and safe event experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, nationality or religion. We do not tolerate harassment of participants in any form. We are a diverse community of professionals, and we conduct ourselves professionally. Please be considerate and careful with your words and actions. Exhibitors in the expo hall, evening party hosts and organizers of concurrent activities should be aware they are subject to the code of conduct. Exhibitors and party hosts may not promote sexualized or offensive imagery or activities. Exhibition and party staff should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment. Participants asked to stop any behavior are expected to comply immediately. If a participant or sponsor engages in behavior that violates this code of conduct,  Informa Tech staff may take action they deem appropriate, including warning the offender or expulsion from the event with no refund.


Informa Tech is committed to a role of environmental and sustainable leadership in every aspect of our business and recognises the responsibilities we have to our employees, our customers, our suppliers, the communities we work within and the environment as a whole.  

Our contribution to a sustainable and environmentally harmonious society is based upon best practice and covers:

Environment: We use recycled materials for office and event documentation and reduce the use of plastics in all our event collateral

Community: To encourage sustainable development in the wider business we endeavour to utilise environmentally accredited venues and support regional agricultural practice by insisting on using locally grown produce for catering at all our large events.

Relationships: Informa Tech has developed an alliance with the Carbon Neutral Company and as a further example of our customer centricity, we strive to locate our events central to where we feel the majority of attendees originate.


By registering for this event you acknowledge recordings, video, and photographs are being taken during the event. By you entering this event, you give unqualified consent to: Informa Tech, its agents, licensees to record, use and publicise your voice, actions, likeness, and appearance, in any manner and media, worldwide in perpetuity. If you wish to avoid being recorded, please do not enter this event.


Informa Tech and OpenRAN North America do not sell, nor distribute, attendee contact information in accordance with established privacy policies. Any company claiming to have such information to sell is not affiliated with OpenRAN North America, or its parent company Informa, and do not have access to our confidential records.