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3-5 December 2019
Crowne Plaza Hotel,

Optimising decision-making, workflow and wellbeing in tomorrow’s control room

Leveraging disruptive technologies to create a step-change in control room productivity

The International Critical Control Rooms Alliance Congress

"We are very much looking forward to welcoming you to the 2019 ICCRA Congress in Athens. The control room visit on the first day always sets the tone for the Congress; our visit to Athens will provide a fantastic opportunity to explore critical control rooms in the utilities sector. The theme for this year's Congress is "Today and Tomorrow". Our industry leading speakers will discuss the real challenges being faced by critical control rooms today, identifying solutions and sharing best practice. We will also be exploring the opportunities of tomorrow, understanding new technologies and operational factors."

Chris Dreyfus-Gibson, Vice President, ICCRA

Who Attends?

End-User Organisations
Director Level or Above

Heads of Operations, Control Room and Network Operations Managers and more from:

Public Safety | Transportation | Utilities | City Management

Today and Tomorrow

This year’s theme, Today and Tomorrow, will raise the bar in terms of content, education and innovation. You will hear from critical control room experts on the topics including:


Updates and changes to control room practices and process


Leveraging disruptive technologies to create a step-change in control room productivity


Improving control room well-being to for a healthy working environment


Optimising the control room environment for maximum performance

DESFA Control Room Visit

Check out the nerve-centre of Greek gas by taking a visit to their control room that ensures the safety and security of the operation as well as the supply of Gas across Athens!

The site visit begins at 14:00 local time on the 3rd December, so secure your place now to avoid disappointment!