Mila Milenkovic

Director of Sector for Strategy at TELEKOM SRBIJA

Speaker

Mila Milenković is employed at Telekom Srbija a.d., where since April 2021 she is in the position of Director of the Strategy Department, within which she manages teams for strategic, project and process management, as well as the team dealing with telecommunications development strategy. Management of the Strategy Department includes coordination of the development, adaptation and implementation of the Strategic Business Plan, as well as Portfolio prioritization, assessment and management of projects, programs and other related tasks based on their alignment and contribution to the organization's strategies and goals. The work of the Sector is carried out through four services: SMO - which is focused on the development of the Strategic Plan and the propagation of strategic initiatives and elements of the strategic plan, PMO - which uses PMI, Agile and Hybrid methodologies for program and project management, as well as the establishment and coordination of the portfolio management process , BPMO - which enables the establishment of end-to-end processes and provides business support to the entire company, as well as the application of business architecture skills. The fourth service deals with issues of telecommunications development strategy and monitoring of standards in this area (such as ETNO, TM Forum etc). The main intention is to achieve synergy between strategy, BA, portfolio, program and project management, as well as business process management, with the aim that the company's operations are guided by set KPIs and strategy. The sector is part of the Division for Strategy and Digital Business and should enable the implementation of a comprehensive digital transformation program and help Telekom Serbia's strategy become a mostly digital strategy.

In addition, Dr. Mila Milenković is engaged as a non-employment lecturer at the Faculty of Technical Sciences in Novi Sad for Master studies at the Department of Production Systems, Organization and Management, within the Department of Industrial Engineering and Management.