Managed Services World Congress is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

19 September 2017

The Grange Tower Bridge HotelLondon

Day OneTuesday, 19 September 2017

08:00 - 09:00

Registration and coffee

09:00 - 09:10

Conference opening

09:10 - 09:40

Keynote: Transforming service providers into digital service providers

09:40 - 10:00

Case Study: MBNL

10:00 - 10:30

Panel discussion: What are services partnerships all about today? Definition, domains and development

10:30 - 11:00

Succeeding in the Bi-modal IT with Intelligent Operations

11:00 - 11:40

Networking break

11:40 - 12:00

How operators will manage the evolution of licensing models

12:00 - 12:20

How Will the Transition to Virtualized Services Impact the Outsourcing Model?

12:20 - 12:40

The impact of new and emerging technologies on managed services contracts, outlining the key issues posed and how these can be navigated

12:40 - 13:00

Showcasing best practices in IT and network infrastructure management for telcos

13:00 - 14:00

Networking lunch

14:00 - 14:30

Navigating digital transformation – Use Case Robotic Process Automation

14:30 - 15:30

Roundtable Discussions

15:30 - 16:00

Open discussion: Partnerships today vs. partnerships tomorrow - What's going to change?

16:00 - 16:05

Closing remarks from the chair and End of Managed Services World Congress 2017

16:05 - 17:05

NETWORKING DRINKS