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Day One
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Day One
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08:00 - 09:0060 mins
Registration and coffee
09:00 - 09:1010 mins
Conference opening
- Scott McKenzie - Director, Coleago Consulting
09:10 - 09:4030 mins
Keynote: Transforming service providers into digital service providers
- Todor Georgiev - BD & Technology Director, Novatel
09:40 - 10:0020 mins
Case Study: MBNL
- Nikos Babalis - Operations Director, MBNL
10:00 - 10:3030 mins
Panel discussion: What are services partnerships all about today? Definition, domains and development
- Nikos Babalis - Operations Director, MBNL
- Todor Georgiev - BD & Technology Director, Novatel
- Andrew Lewis - Services Consulting Partner, Amdocs
10:30 - 11:0030 mins
Succeeding in the Bi-modal IT with Intelligent Operations
- Kris Szaniawski - Practice Leader, Ovum
- Oren Rob - Intelligent Operations Marketing, Amdocs Services
11:00 - 11:4040 mins
Networking break
11:40 - 12:0020 mins
How operators will manage the evolution of licensing models
- Simmi Chandra - Procurement Manager, NOS Telecommunication
12:00 - 12:2020 mins
How Will the Transition to Virtualized Services Impact the Outsourcing Model?
- Paulo Pereira - Managed Services Director, Netcracker Technology
12:20 - 12:4020 mins
The impact of new and emerging technologies on managed services contracts, outlining the key issues posed and how these can be navigated
- Amanda Pilkington - Partner, DLA Piper
12:40 - 13:0020 mins
Showcasing best practices in IT and network infrastructure management for telcos
- Stuart Fuller - Chief Commercial Officer, CentralNic Plc
13:00 - 14:0060 mins
Networking lunch
14:00 - 14:3030 mins
Navigating digital transformation – Use Case Robotic Process Automation
- Michael Gerke - Managing Consultant, Detecon International
14:30 - 15:3060 mins
Roundtable Discussions
- Nikos Babalis - Operations Director, MBNL
- Michael Gerke - Managing Consultant, Detecon International
- Simmi Chandra - Procurement Manager, NOS Telecommunication
15:30 - 16:0030 mins
Open discussion: Partnerships today vs. partnerships tomorrow - What's going to change?
- Nikos Babalis - Operations Director, MBNL
- Simmi Chandra - Procurement Manager, NOS Telecommunication
- Michael Gerke - Managing Consultant, Detecon International
16:00 - 16:055 mins
Closing remarks from the chair and End of Managed Services World Congress 2017
- Scott McKenzie - Director, Coleago Consulting
16:05 - 17:0560 mins
NETWORKING DRINKS
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