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Managed Services World Congress
19 September 2017
The Grange Tower Bridge HotelLondon

Adedoyin Adeola
Regional GM at IHS Nigeria


Accomplished Management Executive with extensive technology, Project operational, corporate development and leadership experience. PMI Certified PMP, Electrical/Electronic Engineering (First Class Honors), certified Network Routing Expert, Principle of Sustainability and Operation Expert , Accredited Alcatel-Lucent Chief Technical Officer (CTO), Accredited and Certified Ericsson Chief Operating Officer (COO), Master Certificate in Lean Six Sigma Black Belt (Villanova University USA),MBA (Manchester Business School U.K 1st-tier World Business School) and PhD.

An advocate of Lean philosophy helping to drive effectiveness and efficiency of an organization in order to enhance the bottom-line with the uplift in enhancing the competitive advantage. Business strategy transformation in line with Global Sustainability Principle and Operation.

· Accountable and Responsible for IHS South-West and Lagos Regions(over 7000 Telecommunications sites) ensuring power uptime is aligned according to the defined KPI ,SLA and customer experience .

· Manages the team of Head of Operation, Head of Roll-out/Project, HR and Interface to the Company Business deliverables to the customer at the Regional level.

· Day to day management of all Network Operations & Maintenance Strategic Partners (SPs) to deliver optimal availability and perpetual quality (Customer).

· Manages the Regions Operational Expenditure end-to-end.

· Responsible for the Site built from acquisition to full deployment and ready for service.


We had the chance to speak with Adedoyin in the lead up to the event. Here's what he shared with us:

What would you say has changed most about managed services in Africa over the last 5 years?

"We have seen financial benefits to the operators in terms of Opex reduction while the anticipated add-on sales from the vendors are becoming difficult to take. The expected quality level of services are not attained owing to what I call local customization miss-calculation. It is still WIP because this model is new and with time and lesson learnt , improvement will be noticed and expectations will be met.It is very important to state categorically that MS is not all about outsourcing your activity to vendor and your responsibility is transferred. You have to take ownership of what you want the delivery partner to do as per contract and you take driver site in terms of your expectation execution as per contract. Hence your governance with vendor must be very tight."

You will be making a presentation at the congress this year. Could you share with us a few details about the topic of your presentation, as a preview?

"I will cover why some big telco vendors getting it wrong in Africa? I will consider the disregard to local customization VS. rigid proven global model of delivery, challenges and how to deal with regulatory environment, OPEX optimization as an enabler and not an ice-breaker, cost prevention VS. cost reduction, how the solution is a lean philosophy cascade across all the organization value chain."

What are you most looking forward to with regards to participating at this year's Managed Services World Congress in London on 19th September?

"The synergy across all the value chain and show casing what is required to be successful in Africa from MS point of view."