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Day 1 - CET (Central European Time, GMT+01:00)
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Day 1 - CET (Central European Time, GMT+01:00)
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08:00 - 08:45
Registration & Coffee
Showing 1 of 1 Streams
Keynotes
08:45 - 09:00
Chair’s Opening Remarks & a note from our Charity Partner
- Mea Thompson - Co-Founder, unconnected.org
- James Gray - Managing Director, Graystone Strategy
09:00 - 09:20
ANALYST KEYNOTE: MVNO Market Overview & the Neo-Telco
- Trends, challenges and opportunities for MVNOs globally
- Defining the concept of a Neo-Telco and determining if your business aligns with this model
- Dario Talmesio - Research Director, Omdia
09:20 - 09:40
AI & ML – The Next Frontier for MVNOs?
- Accelerating operational efficiency across your business model with AI
- Mitigating churn risks through predictive modelling & tailored services
- Achieving cost effective operations by leveraging ML-optimized network resourcing
- Darius Allen - Founder & CEO, Roccstar Wireless
09:40 - 10:00
Transforming Customer Engagement through Data-Driven Insights for MVNOs
- Anirudh Radhakrishnan - Director, Plintron
10:00 - 10:30
Enhancing Your Offering Beyond Connectivity
- How can MVNOs differentiate with tailored data plans, IoT connectivity & specialised content bundles?
- Family group plans or personalized data options for diverse user needs
- Explore mobile financial services, multi-SIM plans and more as avenues for an enhanced customer experience
- James Gray - Managing Director, Graystone Strategy
- Martina Klingvall - Founder, Telness
- Shamik Biswas - Sr Vice President & Head Marketing, Plintron
- Jignesh Dave - MD & CEO, Next Communications B.V., Netherlands
- Liz Parry - CCO, Lifecycle Software
- Nick Wootten - MVNO Director, BT Wholesale
10:30 - 10:40
How will eSIM Unlock New Services and Opportunities for MVNOs Beyond their Domestic Market?
10:40 - 11:10
Coffee & Networking
Showing 1 of 1 Streams
Keynotes
11:10 - 11:30
Empowering Connectivity: Nigeria's MVNO Revolution
- Highlighting Nigeria's successful MVNO licensing, bolstering its economic stature in Africa.
- NCC's strategy to expand mobile services to remote areas, fostering competition and inclusion.
- MVNOs' potential to stimulate the economy, bridge the digital gap, create jobs, and offer innovative services at competitive prices.
11:30 - 12:00
Fostering Diversity: Charting a Positive Course for the MVNO Industry
- Exploring the landscape of female representation & overall diversity in the MVNO industry
- Internal programs & initiatives that support diversity & inclusion
- Identifying persistent challenges and potential solutions addressing these
- James Gray - Managing Director, Graystone Strategy
- Ellen Savory - Marketing Professional, BT Wholesale
- Martina Klingvall - Founder, Telness
12:00 - 12:20
Dynamic IMSI Management for the Internet of Everything (IoE)
- Elena Ruiz - Product Manager, Valid
12:20 - 12:50
MVNOs as a Consolidation Remedy
- Consolidation prospects across Europe
- Discussing the anticipated impact of MNO mergers on MVNO strategies & market dynamics
- Assessing whether these mergers will foster more or fewer MVNO entries into the market
- Dario Talmesio - Research Director, Omdia
- Steffen Oefner - VP Strategic Network Partnering & Wholesale, Magenta Telekom
- Gabriele Tubertini - Director, Coopvoce
- Franck Lethuaire - Vice President of Sales, Mobile Operators and Partners, Orange
12:50 - 13:50
Lunch & Networking
Showing 2 of 2 Streams
The Digital Experience
Consumer eSIM
13:50 - 14:00
Chair's Opening Remarks
- Gary Bhomer - Principal, Tel-Consult
14:00 - 14:20
PRESENTATION: Beyond the Hype: Can AI Deliver for MVNOs?
- Mathieu Horn - CEO, triPica
14:20 - 14:40
MVNO Innovation and Business Models for the Future
- Current standard MVNOs business models
- Examples of innovating MVNOs and new business models
- Valus Added Services in MVNOs
- Fonia business case as example of innovation
- MVNOs market facing for the future.
14:40 - 15:00
PRESENTATION: Customer Happiness in Telco is Awful – But It Does Not Have to be That Way
- Sara Rasmussen - CCO, Telness Tech
15:00 - 15:20
Digital Inclusion for the Mass Market in SA
13:50 - 14:00
Chair's Opening Remarks
- Gilbert Relou - Head of Consultancy, Kaleido Intelligence
14:00 - 14:20
Green Telecom Breakthrough: A Case Study of Undo Mobile
- Alex Hunte - General Manager APAC, Effortel
- Laurent Bataille - General Manager, UNDO
14:20 - 14:40
Unravelling the Untapped Potential of eSIM for Consumers, Beyond Travel
- Discussing use cases where eSIM offers enhanced functionalities, beyond international roaming
- Analysing the correlation between consumer eSIM awareness and promotional initiatives undertaken by operators
- Gerald Friessnegger - Wholesale - Mobile Reselling Solution, A1 Telekom Austria
14:40 - 15:10
The Role of eSIM in Digital Transformation
- Changing the relationship between device, network and subscriber.
- Making the end-to-end eSIM experience seamless
- Maximising Data Analytics
- Gilbert Relou - Head of Consultancy, Kaleido Intelligence
- Mea Thompson - Co-Founder, unconnected.org
- Brad Coates - EVP, Product & Engineering, Mobi
15:20 - 15:50
Coffee & Networking
Showing 2 of 2 Streams
The Digital Experience
Roundtable
15:50 - 16:05
Building the Future: A Roadmap to Digital Transformation
- Khurram Ali - Digital Engineering Manager, Lebara Mobile
16:05 - 16:25
Powering the Digital MVNO Innovation
16:25 - 17:05
Continuous Improvement: Learning from Customer Data Analytics Attained through AI
- Gary Bhomer - Principal, Tel-Consult
- Nico Girard - CEO & Co-Founder, OXIO
- Tanya Hyams-Young - CEO & Founder, Sourse AI
- Marcos Oliveira Jr - CEO & Founder, fluke
- Paulo Zanotto - Head of Product, MDS Global
15:50 - 17:20
Omdia in collaboration with Amdocs: How to make your MVNO and sub-brands beat the competition
17:20 - 18:20
Networking Drinks
19:00 - 22:00
MVNOs Awards & Party
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