NETWORK MONETIZATION
With carriers yet to realize the ROI from their significant network infrastructure investments, all eyes are on how to monetize not only consumer networks but also lucrative B2B services like private networks, indoor connectivity, connected homes or enterprise & security solutions. Carriers are also on a mission to deliver innovative, new services to both B2C and B2B markets, enhancing user experiences through AI, generative AI, and emerging technologies. Furthermore, carriers are increasingly prioritizing the monetization of insights and data generated by their networks, utilizing network APIs to unlock new, lucrative revenue streams.
Key Themes:
The API Economy
The telco API market is experiencing rapid growth as telecommunications companies increasingly recognize the value of opening their networks to third-party developers and businesses. This shift enables the creation of innovative applications and services, enhancing customer experiences and driving new revenue streams. APIs facilitate seamless integration between telecom services and various platforms, such as IoT solutions, smart cities, and customer engagement tools. As telcos invest in API management and develop more standardized offerings, they are empowering developers to harness real-time data and capabilities, ultimately transforming the telecom landscape and fostering collaboration across industries. With the rise of 5G, the demand for robust APIs is expected to surge, further accelerating innovation and connectivity. Join the API sessions to hear more about:
Industry updates on network API initiatives
Explore expanding commercial opportunities
Applications of AI and Gen AI in network APIs
Role of API aggregator and marketplaces
Private Networks as a platform for innovation
In North America, the forecast for private networks is promising, driven by industries that seek to leverage 5G’s capabilities. As telcos invest in Open RAN technology, they gain the flexibility to build adaptable, cost-effective networks that meet specific enterprise needs. This strategic focus on private networks not only enhances operational efficiencies but also positions telcos to capture significant market share, driving revenue growth and sustainable ROI in the evolving digital landscape. Network X America’s speakers will explore:
The monetization potential of private networks
Comparing private and hybrid private networks
CBRS and telco-leased spectrum limitations and challenges
How an open ecosystem can foster innovation and collaboration
How 5GSA enabled capabilities are transforming private networks
Using RedCap to enhance cost efficiency and simplify network complexity
Customer Experience and Gen-AI
Using generative AI in customer experience is critical as it directly impacts customer retention, satisfaction, and long-term loyalty in a highly competitive market. Customers expect faster, more reliable, and personalized interactions. There is a rising demand for automation, personalized services, and efficient issue resolution. By investing in AI-driven CX now, telcos can capture market share and drive revenue growth while meeting evolving customer expectations. Network X Americas features insightful on-stage debates on how to further enhance customer experience, including:
Delivering real-time, personalized interactions with customers across platforms
Leveraging Gen-AI in customer experience
Measurable gains from applying advanced technologies in the customer journey and interactions
