Tim Hong

Sr Manager Network Engineering at Lumen Technologies

Speaker

Tim Hong is passionate about innovating and enhancing the customer experience to create a better world. He serves as the Mass Markets Sr. Manager Network Engineer at Lumen Technologies. Tim has led the development, testing, and deployment of the company's WiFi 7 technology. He has augmented, applied, and optimized Lumen Digital Twin powered by AI technology. He also plays a crucial role in connecting these technologies to various departments, including Project Management, IT, Warehouse Operations, Field Operations, Call Agents and Technicians.