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Austria Trend Hotel SavoyenVienna, Austria

12-14 May 2025


Austria Trend Hotel Savoyen,
Vienna, Austria

12-14 May 2025

Welcome to MVNOs World Congress 2024!

Exhibitor Manual

Here you will find the relevant information and forms to complete for the event. If you have any questions, please contact our Customer Success Team. Please ensure you read each section carefully and meet the required deadlines. We look forward to working with you in making this a successful event!

PRE-EVENT CHECKLIST

To ensure you have a smooth running and successful event please use the below checklist for your pre-event preparations:

  1. Submit your completed H&S form
  2. Register your passes
  3. Check what each of your passes allow
  4. Send us your logo & profile by the set deadline
  5. Order additional event services
  6. Book your accommodation
  7. Schedule your deliveries
  8. Check the event timings (including set-up and dismantle)
  9. Read our sustainability & insurance information

FURTHER INFORMATION

YOUR STAND - TABLE TOP

The table top package includes the following items:

  • 1 x 3m x 2m space (unless stated differently in your contract)
  • 1 x 160 x 80 cm clothed table (black)
  • 2 x chairs
  • Access to power

Please also note that all Table Top exhibitors are strictly prohibited from hanging or sticking anything to the walls of the venue.

*Exhibitors are permitted to bring a backdrop that fits within the remit of their space. Backdrops must be dressed on the reverse side and must be plain without any branding. If you wish to bring a backdrop please contact Customer Success Team to request approval.

FIXED MEETING ROOM

The Fixed Meeting Room package includes the following items:

  • 1 x table
  • 8 x chairs in boardroom set-up
  • 1 x A3 standing signage outside the room
  • Free wi-fi

Please refer to the Event Services section if you need any additional orders.

HEALTH & SAFETY

You must complete the below Health and Safety Form by 27th May 2024.

CLICK HERE TO COMPLETE THE HEALTH & SAFETY FORM

Please note that you cannot have any items/banners higher than 2.2m.

Security

Exhibitors should man their stands at all times, including during coffee breaks, lunches and receptions. Items left on the stand unattended i.e laptop computers are the responsibility of the Exhibitor, Informa Tech take no responsibility for any loss or damage.

EVENT SERVICES

AV

Order HERE from our official AV supplier GSP2

Contact Marc Krevnak for your order and if there are any questions on the AV orders.

Advanced Rate deadline: 3rd June 2024

Deadline: 14th June 2024


FURNITURE

For any additional orders of furniture, you can contact the recommended supplier Banquets Locations from the venue banquets@banquetslocations.be


WI-FI

Complimentary wi-fi is available in the event.

Please contact the Customer Success Team if you have any special internet needs.

VENUE & ACCOMMODATION

VENUE

The Event Lounge
Bd. Général Wahislaan
16F, 1030 Brussels.
Brussels, Belgium

ACCOMMODATION

The cost of accommodation is not included in your pass.

There are plenty of hotels nearby and we have made it easy for you - click the below link to plan your visit and book your accommodation.


DELIVERIES

We strongly recommend that you use the Official Freight handler Exhibition Freighting GSM for this event. Informa Tech cannot be held responsible for the shipping of any equipment nor responsible for the collection and receipt of any deliveries. The contact details for EF GSM are below:

For questions / enquiries please contact:

Daniel Stearman
E: Daniel@ef-gsm.com
T: +44 (0)1732 885 131
Web: www.ef-gsm.com

CLICK HERE FOR MORE INFORMATION ON EFS INCLUDING THEIR ORDER FORM

Please note that the venue will start accepting deliveries from 17th June 2024.

Time frame: Monday to Friday between 09:00 - 18:00

Please put the below contact person and our event name on your package/shipping label -

Attn: Charlotte Pijnaker, The Event Lounge
Event: MVNOs World Congress 2024

Please note that the venue has no storage space during the event.

SWAPCARD

MVNOs World Congress 2024 is powered by Swapcard.

You will receive a welcome email directly from Swapcard (noreply@swapcard.com) when the platform goes live. We hope you find the platform intuitive to use, should you need any help you can use the HOW TO GUIDE or visit the Swapcard help center for FAQs.

ADDITIONAL POLICIES

CODE OF CONDUCT

Informa Tech is dedicated to providing an inclusive and safe event experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, nationality or religion. We do not tolerate harassment of participants in any form. We are a diverse community of professionals, and we conduct ourselves professionally. Please be considerate and careful with your words and actions. Exhibitors in the expo hall, evening party hosts and organizers of concurrent activities should be aware they are subject to the code of conduct. Exhibitors and party hosts may not promote sexualized or offensive imagery or activities. Exhibition and party staff should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment. Participants asked to stop any behavior are expected to comply immediately. If a participant or sponsor engages in behavior that violates this code of conduct, Informa Tech staff may take action they deem appropriate, including warning the offender or expulsion from the event with no refund.

SUSTAINABILITY

Informa is committed to a role of environmental and sustainable leadership in every aspect of our business and recognises the responsibilities we have to our employees, our customers, our suppliers, the communities we work within and the environment as a whole.
Our contribution to a sustainable and environmentally harmonious society is based upon best practice and covers:
Environment: We use recycled materials for office and event documentation and reduce the use of plastics in all our event collateral
Community: To encourage sustainable development in the wider business we endeavour to utilise environmentally accredited venues and support regional agricultural practice by insisting on using locally grown produce for catering at all our large events.
Relationships: Informa has developed an alliance with the Carbon Neutral Company and as a further example of our customer centricity, we strive to locate our events central to where we feel the majority of attendees originate.

IMPORTANT

By registering for this event you acknowledge recordings, video, and photographs are being taken during the event. By you entering this virtual event, you give unqualified consent to: Informa Tech, its agents, licensees to record, use and publicise your voice, actions, likeness, and appearance, in any manner and media, worldwide in perpetuity. If you wish to avoid being recorded, please do not enter this event.