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Congratulations to all of our winners who scooped trophies at the inaugural East Africa Com Awards!

We received a fantastic number of entries, celebrating achievements of the people and companies accelerating digital transformation in East Africa.

The East Africa Com Awards

The Categories

Best Network Improvement

This award recognizes the most successful initiative from an operator and / or a vendor that has significantly improved the performance or coverage of a network in East Africa since May 2017.

Delivering Excellence in Customer Experience

Placing the customer in the spotlight, this award recognises a company or initiative that has provided a compelling customer experience in East Africa. For example, that could be through developing an integrated CEM strategy, utilising data innovatively, or considerably improving mobile user experience.

Most Innovative Service

This prize recognises a popular new offering which, from conception to execution, has been an innovation. It could be for the consumer or the enterprise markets, and could be messaging, m-commerce, video, etc. It must be in an East African market, and should have offered significant new prospects for revenue growth and customer satisfaction.

Changing Lives Award

This is where ICT meets socio-economic development and digital inclusion. This award will celebrate a product, initiative or social enterprise that is having a life-changing impact on individuals or communities in East Africa.

Fintech Innovation Award

This award recognises an innovation in Fintech in East Africa that has shown potential for both scalability and sustainability. Judges will also look for an innovative business model that addresses real market needs, such as unbanked communities and women in rural areas.  Mobile financial service aspects include money transfer & remittance, cross border remittance, mobile banking, mobile wallets and NFC and contactless transfer, peer to peer or at the point of sale.

East African CXO of the Year

The nominees are in! Now it's your vote that matters! Choose from the shortlist to cast your vote to recognise outstanding contribution in the field of telecoms and ICT. The CXO should be nominated by colleagues, peers or industry associates.

The CXO of the Year Award!

Voting is now closed for East Africa Com's CXO of the Year Award. Who will our winner be?

Interested in Sponsoring the Awards?

The East Africa Com Awards is your opportunity to showcase how your company is defining and shaping the direction of the East African TMT industry. Showcasing excellence and innovation across the key themes of East Africa Com, don’t miss your opportunity to position your brand as a true market leader.