Africa Tech Festival 2024 – The Home of AfricaCom, AfricaTech & AfricaIgnite is part of the Informa Tech Division of Informa PLC

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Africa Tech Festival 2024 – The Home of AfricaCom, AfricaTech & AfricaIgnite
Event dates: 11-14 Nov 2024
Exhibition Opening Dates: 12 - 14 Nov 2024Cape Town International Convention Centre, Cape Town

Africa Tech Festival

Exhibitor Service Manual

For "Space Only" Clients

Here you’ll find all the relevant information you’ll need for the event. Please ensure you read through each section carefully and meet any applicable deadlines to ensure a successful, smooth-running event. If you have any questions please reach out to Customer Success!



CTICC I Cape Town

The CTICC is Africa’s leading convention centre located in the heart of Cape Town, South Africa. The purpose built event complex consists of CTICC 1 and CTICC 2, which are connected by the Skybridge and boast a floor space of 140 855m2.


Cap Convention Square,1
Lower Long Street,
Cape Town, 8001, South Africa


Corner of Heerengracht,
& Rua Bartholomeu Dias, Foreshore,
Cape Town, 8001, South Africa



If you have purchased a space only package, you will be required to complete the below steps:

  1. Submit an ai or eps logo and a jpeg or png logo to Exhibitor Portal (EV2) as soon as possible
  2. Review the Stand Build Guidelines & Informa Tech Rules & Regulations documentation
  3. Review the Submit Your Stand Plan process
  4. Submit the following to Abraxys via the ONLINE FORM:
  5. Order any additional services if required
  6. Review our additional policies


You will be provided with a raw space on the exhibition floor. It is your responsibility to utilize and build in this space. Please check your contract for the exact size of your floor space and plan accordingly.


Through our commitment to the evolution of the events industry, we aim to ensure that we are delivering the best possible experience for our customers. That is why, we at Informa, have created the industry-wide campaign Better Stands.

Better Stands focuses on uniting exhibitors, contractors and the wider event industry to move away from disposable, single-use stands at our events, in favour of reusable structures. We believe that by moving away from the use of disposable stands we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events.

This year is about encouraging clients and contractors to learn about Informa’s Better Stands initiative, providing information on how you can help us move away from disposable stands together. The regulations for 2026 will see the bronze level enforced for all space-only clients. Now’s the time to start taking action and get ahead of the game. Why not set yourself up this year so you are in the best position to make your commitment in the future and try to achieve the highest rating possible!

Please have a read through the Better Stands Exhibitor Information Guide to get more information about the campaign!



IMPORTANT: Please ensure you read each guide below thoroughly before submitting your stand plan and supporting documents

As a reminder, you will be provided with a space on the exhibition floor only. It is your responsibility to utilize and build in this space within the allocated time.

What next?

  • Review the STEP-BY-STEP PROCESS for signing off stands
  • Read the following guides and regulations before designing your stand:
    1. Stand Build Guidelines
    2. Informa Rules & Regulations Handbook

The deadline to submit all files is 1st October


Once submitted, should your design be classed as complex or over 4m in height you will be expected to provide & pay for structural calculations for your stand.

If you have submitted a BDM12 Form, please ensure you contact Douwe Adema at the Adema Structural Consultancy to arrange for them to come and inspect your stand onsite and sign off your BDM13 form:

Email: Phone: +27 (0)84 705 2800

Where to Submit Your Stand Plan

Africa Tech Festival has appointed Abraxys to manage the stand plan submission and approval process for 2024.

Abraxys will be responsible for collecting all stand plan submissions, reviewing submissions, providing feedback to clients and submitting files for final checks with the Fire Safety officer in Cape Town.

Please review the SUBMIT YOUR STAND PLAN section prior to submission of files.

All files need to be submitted to Abraxys no later than 1st October



The CTICC requires every person entering the site during set up, or dismantle phases, to complete the induction before being allowed onsite to start work.

This can be done in two ways:

1. Read the Induction Manual and complete the Induction Confirmation Document. After completion, please email the Induction Confirmation Document to


2. Complete the online induction at:; You can also book a physical induction session on the link mentioned which can be done onsite.

All contractors must then proceed to CTICC container to sign in and be issued with a coloured wristband for the day.

Induction status will be verified at the entry container at CTICC 1.

Kindly note that should the above not be done prior to your set up day, you will be required to attend an induction upon arrival.

CTICC Parking & Logistics Manual


The CTICC 2 marshalling yard is much smaller compared to CTICC 1, therefore for set up and dismantle all small vehicles must park at P5. All larger vehicles will be allocated one hour each to offload at the CTICC 2 then proceed to park at the CTICC 1 marshalling yard.


All stands MUST COMPLETE the stand plan diagram form to indicate where they want their power and additional services dropped.

Please DOWNLOAD HERE and return to by Tuesday 22 October

GL Terms and Conditions

Additional orders including power, carpet and furniture can be made using the following order form


You can order additional services from the venue by using the forms listed below or by contacting +27 021 410 5000 or e-mail

Catering - ORDER HERE
Beverages - ORDER HERE
Internet - ORDER HERE
Cleaning - ORDER HERE

The CTICC is the sole provider of all food and beverage within the event and outside. Please see the following link for further information from the venue RE: BRINGING FOOD & BEVERAGE ONSITE

All orders are to be confirmed & paid for in full prior to the Event. All exact deadlines for service orders are on the forms. Please complete and pay them by the deadline to finalize your order and avoid any surcharges. Late orders may receive a charge of up to 20%.

Stand Staff - ORDER HERE

Evsol Staffing are the approved staffing supplier. They can provide assistants and security staff for your stand. For more information please contact and view their terms and conditions

Waste Removal

Informa has a 0% waste tolerance policy. For space-only exhibitors, this means you and your contractor are responsible for removing all stand fitting waste, flooring and any other discarded materials from your stand both during the build-up and the breakdown periods and disposing of/or recycling offsite. Please remember to order your waste services ahead of the show. We encourage all contractors and exhibitors to Reduce, Reuse or Recycle as much of your stand materials as possible.

Any waste materials left in the halls will be photographed and the relevant exhibitor or contractor will be invoiced accordingly.


Exhibition Freighting GSM Ltd is the official freight handler, customs broker and on-site handling agent for Africa Tech Festival. Please submit a service order form to Michael for a quote.

Michael Armitage
Tel: +44 (0)1732 926337

Access the EF-GSM order form here: Service Order Form

Please read EF-GSM's - Shipping Information Document

Please note the deadline to order these services is 10th October


  • Please do not send any packages direct to the venue by post or courier, as the venue do not accept direct shipping.
  • Onsite storage during the event is only available if you have placed a handling & storage order with EF-GSM.

Informa Tech cannot be held responsible for the shipping of any equipment nor are they responsible for the collection and receipt of any deliveries.


As per the CTICC Client Manual, private wireless routers, access points or broadcasts, i.e. any IEEE 802.11 wireless broadcasts, are not permitted within the CTICC. Private wireless networks are often unstable and do not function as intended during events. This is due to the myriad competing and overlapping wireless networks operating in close proximity to each other. The more wireless networks in operation, the more interference is generated resulting in a less stable wireless connection for all parties. In many cases, internet connectivity will not be possible at all via a wireless connection. It is for this reason that CTICC reserves the right to cease any Non-CTICC wireless networks in order to mitigate wireless interference in the venue.

In order to go some way to mitigate wireless interference, devices used to connect to CTICC’s wireless services must be 5GHz frequency band compatible. While 5GHz compatibility will not guarantee wireless access, it will improve the chances of achieving connectivity.

Please note that the CTICC always advise that event critical services, e.g. those for demonstrations or presentations use, are provided as a dedicated, hard wired connection. This will ensure that there is no interruption to internet connectivity, as would be the risk with a wireless internet service.



We are pleased to offer discounted rates for Africa Tech Festival attendees. For more information and to book please see the following link:


Getting to the CTICC is easy as Cape Town is a dynamic, cosmopolitan city with well-established transport systems in place. The CTICC is also conveniently located in the central business and entertainment hub of the city, and is close to many major attractions, and places to stay and eat.

Click HERE to plan your route.


With over 1400 secure visitor parking bays available, making your way to CTICC events is that much simpler. Accessible parking bays are available in P3 and P5 Parking.

Parking is charged at an hourly rate, and guests are required to use the convenient pay-on-foot parking ticket kiosks to pay for their parking.

Click Visitor Parking and Fees | CTICC for more information.



Informa Tech is dedicated to providing an inclusive and safe event experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, nationality or religion. We do not tolerate harassment of participants in any form. We are a diverse community of professionals, and we conduct ourselves professionally. Please be considerate and careful with your words and actions. Exhibitors in the expo hall, evening party hosts and organizers of concurrent activities should be aware they are subject to the code of conduct. Exhibitors and party hosts may not promote sexualized or offensive imagery or activities. Exhibition and party staff should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment. Participants asked to stop any behavior are expected to comply immediately. If a participant or sponsor engages in behavior that violates this code of conduct, Informa Tech staff may take action they deem appropriate, including warning the offender or expulsion from the event with no refund.


Sustainability is increasingly important to event attendees. Exhibiting at an Informa Tech event allows you to highlight your company’s sustainability credentials and align with an event that champions sustainability. To ensure that your company and exhibiting stand are aligned with Informa’s sustainability goals:

1. View the Exhibitor Sustainability Checklist relevant to your stand type below and consider the steps as you plan your event

2. If you have a space only stand, ensure that your stand is compliant with Informa’s Better Stands programme as detailed in the Exhibitor Service Manual


By registering for this event you acknowledge recordings, video, and photographs are being taken during the event. By you entering this event, you give unqualified consent to: Informa Tech, its agents, licensees to record, use and publicise your voice, actions, likeness, and appearance, in any manner and media, worldwide in perpetuity. If you wish to avoid being recorded, please do not enter this event.


Informa Tech do not sell, nor distribute, attendee contact information in accordance with established privacy policies. Any company claiming to have such information to sell is not affiliated with Informa, and do not have access to our confidential records.